IT Operations Support Manager

hace 12 horas


Lima Metropolitana, Perú Atlas Technica A tiempo completo

About Us:

At Atlas Technica, we strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. As a pioneer in IT management and user support, we serve hedge funds and other investment firms.

Job Summary:

The Resource Coordinator plays a critical role in ensuring efficient resource utilization, addressing scheduling and coordination issues, and providing exceptional customer service.

Key Responsibilities:

  • Scheduling engineering calendars and tickets for a global support organization across several time zones.
  • Coordinating all IT resources to drive completion of tasks and ensure efficient resource utilization.
  • Coordinating scheduling of work with internal resources and client contacts.
  • Evaluating, prioritizing, and assigning IT support requests.
  • Maintaining service personnel schedules to ensure support coverage and lack of scheduling conflicts.

Requirements:

  • Strong organizational and time management skills.
  • Ability to communicate effectively with customers and internal teams.
  • Strong attention to detail and analytical skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in English for professional communication in a business environment.
  • College degree or equivalent work experience.

Career Growth Opportunities:

As a member of our team, you will have opportunities for career growth and professional development, including training programs, mentorship, and leadership roles.


  • IT Operations Manager

    hace 1 semana


    Lima Metropolitana, Perú Kyndryl A tiempo completo

    About the PositionWe are seeking a highly skilled IT Operations Manager to join our team. In this role, you will be responsible for managing and maintaining our customers' IT infrastructure, ensuring it is running at peak performance. This includes troubleshooting critical issues, optimizing system performance, and collaborating with other teams to deliver...


  • Lima Metropolitana, Perú Mondelēz International A tiempo completo

    Job SummaryWe are seeking a highly skilled Business Operations Manager to join our team. In this role, you will be responsible for driving business growth by delivering detailed continuous business and customer analysis and insight.Key ResponsibilitiesProvide support and training to enable effective use of sales systems.Maintain and optimize systems for...

  • IT Support Technician

    hace 3 días


    Lima, Perú WTW A tiempo completo

    The Technical Support Representative is the first line of support for all internal desktops, laptops, other device management, and maintenance. He / She is responsible for interacting and supporting all users that are assigned to them so that they resolve all desktop related issues that arise in a responsible, efficient, and timely manner. This position...


  • Lima, Perú Collective Hospitality A tiempo completo

    Como una empresa joven y ambiciosa, Collective Hospitality está en una trayectoria de rápido crecimiento y evolución.Estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance.About Us:  At Collective Hospitality, we are a global connector fostering bold, authentic experiences through a hybrid of communal and...

  • IT Project Manager

    hace 16 horas


    Lima, Perú Mindelta A tiempo completo

    We are seeking an experienced Level 2 IT Project Manager /IT Incident Manager with Cyber Security experience to join our team on a 1-year contract in Peru. Your work will be mostly remote, although you will occasionally have to attend the Client’s headquarters in Lima. Please Note: Cybersecurity is a priority for the client. The IT Incident Manager will...


  • Lima Metropolitana, Perú Xiaomi Technology A tiempo completo

    Operations Logistics ManagerAbout the RoleXiaomi Technology has an exciting opportunity for an Operations Logistics Manager to join our team. In this role, you will be responsible for managing logistics operations, maintaining relationships with clients, and ensuring timely feedback on their requirements.Main ResponsibilitiesManage logistics operations to...

  • IT Support Team Lead

    hace 12 horas


    Lima Metropolitana, Perú Atlas Technica, LLC A tiempo completo

    Key ResponsibilitiesSchedule engineering calendars and tickets for a global support organization across several time zones.Coordinate all IT resources to drive completion of tasks and ensure efficient resource utilization.Coordinating scheduling of work with internal resources and client contacts.


  • Lima, Perú Foxys Computing Services A tiempo completo

    **The position of IT support Technician (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with...


  • Lima Metropolitana, Perú e2open A tiempo completo

    e2open Job Overviewe2open is a global leader in connected supply chain solutions, empowering businesses to transform their operations. Our customer support team plays a vital role in delivering exceptional experiences to our diverse global client base. The IT Service Delivery Manager is responsible for leading a team of experts who work closely with...

  • IT Supporter

    hace 2 días


    Lima, Perú Coloplast A tiempo completo

    **Location**: La Lima, C, CR **Job Family**: N/A **Country/Region**: Costa Rica About Global IT Global IT is responsible for IT in Coloplast - across all sites and functions. Global IT Professionals work in 12 countries with Denmark and Poland being the largest IT hubs. In Global IT, we take care of everything from supporting phones and computers to...


  • Lima, Perú Adidas A tiempo completo

    Key ResponsibilitiesWe are seeking an experienced professional to lead our district operations, providing strategic support to store managers and driving business growth.


  • Lima Metropolitana, Perú Euronet – EFT Segment A tiempo completo

    Euronet – EFT Segment is expanding its presence in the LATAM region and seeking an exceptional Local Operations Manager – ATM network – Peru to spearhead our growth. This role offers a unique opportunity to develop and implement strategic plans, manage local operations resources, and collaborate with cross-functional teams to achieve business...

  • Sr Operations Manager

    hace 4 semanas


    Lima, Perú Mondelēz International A tiempo completo

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will lead the production operations in the Plant and delivering key performance targets (SQCDSM) in safety, quality, productivity, volumes, cost, sustainability, organizational morale. You will ensure our...


  • Lima Metropolitana, Perú Scale Up Recruiting Partners A tiempo completo

    Are you a motivated and organized individual with experience in operations management? Do you thrive in fast-paced environments and have a passion for driving results?About the JobWe are seeking a Business Operations Manager to join our team at Scale Up Recruiting Partners. As a key member of our Operations team, you will play a critical role in ensuring...


  • Lima, Perú Adidas A tiempo completo

    Purpose: - End to end (E2E) Account operations form the foundation for a successful wholesale business, enabling the Sales Organization to achieve its strategic objectives. Under the umbrella of account operations, the Sales Ops team develops and implements cutting-edge, forward-looking tools, processes, policies, and guidance to foster operational...


  • Lima Metropolitana, Perú Anonymous A tiempo completo

    Administrative ExcellenceWe are seeking a highly motivated and organized individual to join our team as an Executive Assistant to the CEO. As a key member of the leadership team, you will be responsible for providing high-level administrative support, ensuring seamless operations, and efficient communication.About the RoleThis is a full-time position that...

  • Marketing Operations

    hace 7 días


    Lima Metropolitana, Perú Merck Gruppe A tiempo completo

    Marketing Operations and Technology SpecialistThe Marketing Operations and Technology Specialist will be responsible for optimizing internal marketing operations related to product service levels and implementing technologies that enhance customer service. This role is essential for ensuring operational efficiency and alignment with organizational...

  • Desktop Support Analyst

    hace 16 horas


    Lima, Perú Hunt Consolidated, Inc. A tiempo completo

    Provide IT support for VIP users from the Company (i.e., Managers, Directors, VPs). - Participate in post-issue committee meetings, along with the End-User Services Supervisor and IT Infrastructure Manager. - Perform onsite advanced support duties that require independent initiative and judgment, including troubleshooting, parts replacement, system upgrades,...


  • Lima Metropolitana, Perú Thechrist A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced facilities management professional to join our team as a Temple Facilities Operations Manager in South America.This is a unique opportunity to make a significant impact in the maintenance and operation of our temples worldwide. As a key member of our team, you will be responsible for implementing...

  • Line Manager

    hace 16 horas


    Lima, Perú Impact Talent A tiempo completo

    Line Manager - Shipping - Peru An exciting opportunity has arisen for a dynamic shipping Line Manager to work for a leading international shipping line within their operations in Peru. As the Line Manager, you will bridge operational and commercial activities and work closely with the General Manager. Responsibilities will include:e - Day-to-day...