Dedicated Medical Support Specialist

hace 5 días


Lima, Perú Vital Virtuals Global HR Solutions LLC A tiempo completo

Company Overview

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Vital Virtuals Global HR Solutions LLC is a leading provider of remote healthcare support services. Our mission is to revolutionize healthcare delivery by offering high-quality, patient-centric solutions. As we continue to grow and expand our team, we are seeking a skilled Bilingual Virtual Medical Assistant, proficient in English (C1 or above), to contribute to our success.

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Salary: We offer a competitive hourly rate commensurate with experience, starting at $6 per hour after a 3-month probation period. This translates to an estimated monthly salary ranging from $800 to $1000 USD, depending on the individual's qualifications and work schedule.

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About the Role

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We are looking for a highly organized and detail-oriented Medical Support Specialist to join our team. The ideal candidate will have a strong background in medical administration, proficiency in medical terminology, and excellent communication skills. As a key member of our team, you will be responsible for providing exceptional patient support, maintaining accurate electronic health records, and ensuring seamless communication between patients, healthcare providers, and other stakeholders.

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Key Responsibilities:

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  • Appointment scheduling, medication refills, and general patient assistance">
  • Maintaining electronic health records (EHR) and ensuring accuracy and completeness of patient information">
  • Processing patient registrations, insurance verifications, and billing inquiries">
  • Coordinating communication between patients, healthcare providers, and other healthcare team members">
  • Preparing and distributing medical correspondence, reports, and documentation">
  • Assisting with administrative tasks such as data entry, filing, and inventory management">
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Requirements and Qualifications

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To be successful in this role, you will need:

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  • A bachelor's degree in healthcare administration, business administration, or a related field">
  • Proven experience in medical administration or healthcare support roles">
  • Proficiency in medical terminology and knowledge of medical billing processes">
  • Strong organizational skills with attention to detail and accuracy">
  • Proficiency in computer applications and familiarity with electronic health records (EHR) systems">
  • Proficient writing and spoken English (including top grammar skills), C1 or C2 level">
  • Availability to work CST, EST, and PT time (40 hours Monday to Friday)">
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Benefits

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We offer a collaborative and supportive work environment, flexible remote work schedules, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

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Technical Requirements

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To ensure a smooth and efficient workflow, please note that we require:

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  • Operating System: Windows 10 Pro or above at 32/64-bit - Genuine">
  • CPU: Intel Core i5 8th gen and above or AMD equivalent">
  • Memory: at least 8GB RAM">
  • Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted">
  • Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)">
  • Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H)">
  • External monitor screen, 17,19, or 22 inch in size">
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What We Offer

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We provide a competitive salary, flexible working hours, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

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How to Apply

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Please submit your application, including a G-Drive link to your resume and a one-minute Loom video, through our platform. We look forward to reviewing your application.



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