Service Desk Professional

hace 5 días


Lima, Perú PST A tiempo completo

We are seeking a highly skilled and experienced Service Desk Professional to join our team at PST. As a key member of our support team, you will be responsible for providing exceptional customer care and support in a fast-paced environment.

Main Responsibilities
  • Resolving customer cases and creating new ones.
  • Providing comprehensive customer support from initial contact to resolution.
  • Managing and tracking tickets to ensure timely resolution.
  • Coordinating and scheduling appointments and meetings.
  • Creating and managing documents using an ERP-System.

This role also involves:

  • Process documentation and workflow management.
  • Developing and implementing effective business processes.

To excel in this role, you will need:

  • A Bachelor degree in any related field.
  • At least 5 years of experience in a similar role.
  • Proven track record of success in sales, marketing, or customer service.
  • Excellent organizational and time management skills.
  • Ability to work efficiently in a fast-paced environment.
  • Proficiency in ERPNext or similar systems.
  • Experience with Large Language Models (LLM).
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


  • Lima, Perú Kyndryl Peru SRL A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Lima, Perú Supply Chain Technologies A tiempo completo

    Requisitos: - Técnico y/o universitario egresado de las carreras de Administración, Marketing, Gestión Comercial, negocios internacionales, Ingeniería y/o carreras afines. - Experiência no menor a 3 años en ventas. - **Experiência comercial en empresas de tecnología ofreciendo servicios de service desk, venta consultiva en TI o afines.** - **Contar...

  • Service Desk

    hace 2 semanas


    Lima, Perú Grupo National A tiempo completo

    Importante Grupo Empresarial con más de 50 años en el mercado, cuya actividad principal es la gestión de infraestructura y outsourcing de procesos de soporte, estamos requiriendo un Service Desk, que cumpla con el siguiente perfil: **Requisitos**: - Técnico en la especialidad eléctrica o mecánica. - Deseable conocimiento en Facilities Management. -...

  • Service Desk Engineer

    hace 3 semanas


    Lima, Perú Speedcast A tiempo completo

    Service Desk Engineer Overview of Position: Speedcast’s Service Management team deliver technical support to our customers to resolve Incidents and restore normal service in a timely and efficient manner. Working a 24x7 shift rotation and in line with standard operating procedures, Service Desk Engineers are primarily responsible for the investigation...


  • Lima Metropolitana, Perú ABB Schweiz AG A tiempo completo

    Electrical Systems Expertise RequiredWe are seeking an experienced Field Service Professional to join our team in Lima, Peru. As a Service Engineer, you will be responsible for providing expert-level support to customers in the areas of electrical systems and medium and low voltage products.In this role, you will have the opportunity to execute service work...


  • Lima Metropolitana, Perú Schneider Electric A tiempo completo

    At Schneider Electric, we strive to empower all to make the most of our energy and resources. Our purpose is to bridge progress and sustainability for all. We call this Life Is On.In this role as a Service Delivery Professional, you will work with others to identify new service business opportunities, helping to convince clients to take the complete service...

  • Agente de Service Desk

    hace 7 días


    Lima, Perú SONDA IT A tiempo completo

    **Vive la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. En...

  • Agente de Service Desk

    hace 3 semanas


    Lima, Perú SONDA IT A tiempo completo

    **Vive la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. En...


  • Lima, Perú Kyndryl Peru SRL A tiempo completo

    **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...

  • Agente de Service Desk 1b

    hace 2 semanas


    Lima, Perú SONDA IT A tiempo completo

    **¡Únete al equipo SONDA!** Si estás buscando un nuevo desafío para innovar y transformar el futuro, entonces queremos que seas parte de nuestro equipo. Únete a la empresa latinoamericana líder en servicios de TI, un lugar dónde podrás impulsar tu carrera, adquirir conocimiento y desarrollarte profesionalmente. En WorkPlace Services estamos buscando...

  • Agente de Service Desk 1b

    hace 2 semanas


    Lima, Perú SONDA IT A tiempo completo

    **Vive la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. En...


  • Lima, Perú SONDA IT A tiempo completo

    **¡Únete al equipo SONDA!** Si estás buscando un nuevo desafío para innovar y transformar el futuro, entonces queremos que seas parte de nuestro equipo. Únete a la empresa latinoamericana líder en servicios de TI, un lugar dónde podrás impulsar tu carrera, adquirir conocimiento y desarrollarte profesionalmente. En WorkPlace Services estamos...

  • Agente de Service Desk

    hace 3 días


    Lima, Perú SONDA IT A tiempo completo

    **Vive la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. En...


  • Lima, Perú Professional Service A tiempo completo

    People Consulting, por encargo de nuestro cliente, Empresa especialista en la venta de café, insumos y equipamiento para el sector HORECA y Office Coffee Service, se encuentra en búsqueda de un Ejecutivo de ventas, con el objetivo de garantizar el cumplimiento de los objetivos de ventas mediante la promoción efectiva de productos, captación de nuevos...


  • Lima Metropolitana, Perú Schneider Electric Norge AS A tiempo completo

    This exciting opportunity requires executing medium-to-high-complexity service work – installation, commissioning, maintenance, upgrades and retrofits – according to work instructions and in accordance with Schneider Electric processes, standards and safety guidelines. As a Field Service Professional, you will be responsible for delivering top-notch...


  • Lima, Perú Pst A tiempo completo

    PST is seeking an experienced service associate to join our team.The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and scheduling appointments.The ideal candidate will have a bachelor's degree in a related field, 5+ years of experience in customer service, and proficiency in...

  • Field Service Engineer

    hace 7 días


    Lima, Perú Alfa Laval A tiempo completo

    Execute selected service of our 360º service portfolio on standard products. - Responsible for executing maintenance and minor repairs on standard products at customer site. - Investigate and resolve technical problems on standard products at customer site. - Preparation of the service job to execute/resolve at the shortest possible time. - Follow up on...

  • Service Coordination

    hace 2 semanas


    Lima, Perú Kyndryl A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...


  • Lima Metropolitana, Perú Teleperformance A tiempo completo

    Company OverviewWe are a leading company in the BPO field, certified as Great Place To Work 2024. Our team is dedicated to providing exceptional customer service and support.

  • Customer Service

    hace 2 semanas


    Lima, Perú BIGWINS A tiempo completo

    We are looking for Customer Service Agents for an online Casino. **Requirements**: - Fluent in English; - Experience in Gambling or Betting industry; - Ambitious; - High typing speed. Daily tasks: - Chat Processing Conditions: - Career growth; - Work remotely; - Professional team. HORARIO DE TRABAJO DE 1PM A 1AM - Modalidad 2 días trabajo, dos días...