Pricing Experiment Manager

hace 7 días


Lima Metropolitana, Perú Scale Up Recruiting Partners A tiempo completo

We are seeking a skilled Business Growth Specialist to join our team at Scale Up Recruiting Partners. In this role, you will work closely with our high-value clients to manage their pricing experiments and provide expert support throughout their journey.

Key Responsibilities
  1. Manage Pricing Experiments:
    1. Set up new price experiments for clients using our innovative SaaS platform.
    2. Monitor performance and ensure experiments are running smoothly, providing regular updates and insights backed by data and screenshots.
  2. Client Communication:
    1. Host weekly check-in calls with higher-ticket clients, building strong relationships focused on client success and proactive communication.
    2. Respond to client questions and concerns in a clear, professional manner.
  3. Onboarding Assistance:
    1. Guide new clients through the technical setup process, including adding code to their React.js / Next.js environments.
    2. Provide troubleshooting support to ensure smooth implementation and successful project outcomes.
Qualifications
  1. Experience in Customer Support or Customer Success, preferably within the SaaS industry.
  2. Strong technical understanding of React.js and Next.js environments, with ability to guide developers as needed.
  3. Advanced level of English (written and spoken) - clear, professional communication is essential.
  4. Excellent communication skills, with a focus on client satisfaction and success.


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