SaaS Pricing Expert
hace 6 días
We are Scale Up Recruiting Partners, and our client is an innovative SaaS startup focused on helping businesses optimize their pricing strategies through live price testing. This platform allows companies to easily run pricing experiments on their websites without the need for complex engineering work, helping them find the right price points that drive growth and maximize revenue.
About the PositionOur client is seeking a highly skilled Customer Success Manager (CSM) to work closely with high-value customers, manage their pricing experiments, and provide hands-on support throughout their journey. This is a great opportunity for someone who enjoys combining technical know-how with client communication and wants to work directly with an exciting, growing SaaS product.
Key Responsibilities- Pricing Experiment Management: Set up new price experiments for clients inside the platform, monitor performance, and ensure experiments are running smoothly. Share insights and updates with clients, backed by data and screenshots.
- Client Communication: Host check-in calls with higher-ticket clients on a weekly basis, provide regular updates, and respond to client questions. Build strong, supportive relationships focused on client success.
- Onboarding Assistance: Guide new clients through technical setup, including adding code to their web application's frontend and backend environments. Offer troubleshooting support and ensure smooth implementation.
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