Global IT Support Professional

hace 1 día


Lima, Perú Homeland Language Services A tiempo completo

We are seeking a skilled and detail-oriented professional to join our team as a Global IT Support Specialist. In this role, you will be responsible for providing technical support to our interpreters, ensuring seamless service delivery from a remote location.

Key Responsibilities:
  • Provide technical assistance to interpreters, addressing issues related to internet connectivity, PC or headset setup, audio problems, and more.
  • Monitor online channels to promptly address technical issues and ensure efficient communication.
  • Collect and review system check pictures during the onboarding process for new hires.
  • Perform routine maintenance tasks on our servers to maintain optimal performance and reliability.
  • Set up user profiles and emails for clients within our platform.
  • Maintain our company's online presence and functionality.
  • Provide technical support to clients through our helpdesk line, resolving issues efficiently.

A competitive salary of $**60,000 - $80,000 per year is offered, paid monthly in USD, based on your expertise and experience. This compensation reflects the importance of this role in supporting our global operations.

About Us:

HLS is a leading interpreting services provider, established in 2016. We serve clients worldwide in over 100 languages, delivering high-quality language solutions across various industries.



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