Customer Service Representative
hace 1 día
Overview:
**Why TP?**
We are the industry leaders with presence in 91 countries Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.
Are you ready to work with the best?
**Responsibilities**:
**What**
**you’ll do as a**
**Customer Service Representative**
**at**
**Peru***:
- Respond to all customer inquiries.
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client’s products, services, and promotions.
- Document and update records in the required systems.
Qualifications:
**Who are**
**you**
**?**
- A high school graduate (must have a diploma or certificate).
- Someone with an intermediate English level [B2 or above] and great communication skills.
- A person who is polite and empathic at the same time.
- Someone who can put themselves in somebody else's shoes, to understand what they might be feeling or thinking.
- Someone who knows how to solve problems in the most positive way.
- Furthermore, someone who sees the big picture but also the small details.
- A person with a proactive and confident attitude.
**Enjoy***:
- 6-month contract.
- Paid Training
- Salary of S/. 1 700 + 15% Variable
- Available schedules from Monday to Sunday between 7:00 A.M to 8:00 P.M (40 hours per week-2 días off). ️
**Be part of a multinational company dedicated to the BPO field and**
**start your professional development #LikeaPro
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