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Customer Service Representative: Hybrid Platform

hace 4 semanas

Lima, Perú Kyndryl Peru SRL A tiempo completo

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**
- Gestionar y remediar vulnerabilidades de subsistemas.
- Remediar vulnerabilidades en subsistemas de WME/Microsoft/Red Hat u otros.
- Coordinaciones con el cliente para programar cambios en los diferentes ambientes de las aplicaciones.
- Participar en Comites de Cambios: Presentación y sustentación.
- Velar por los SLAs, SLOs, KPIs que se tiene con el cliente.

**Required Technical and Professional Expertise**
- Conocimiento y experiência en administración de Sistema Operativos: Windows y Linux.

(Minimo: 3 años)
- Conocimiento y esperiencia en ejecutar cambios en plataforma distribuido y host (Minimo: 3 años).
- Experientencia en gestionar y remediar vulnerabilidades de subsistemas (Minimo: 1 año)
- Conocimientos de metodologías de gestión de proyectos e ITIL.

**Preferred Technical and Professional Experience**
- Conocimiento y experiência en administración de Sistema Operativos: Windows y Linux.

(Minimo: 3 años)
- Conocimiento y esperiencia en ejecutar cambios en plataforma distribuido y host (Minimo: 3 años).
- Experientencia en gestionar y remediar vulnerabilidades de subsistemas (Minimo: 1 año)
- Conocimientos de metodologías de gestión de proyectos e ITIL.

**Required Education**

Bachelor's Degree

**Preferred Education**

None

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Customer Service Representative

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y052) Kyndryl Peru SRL

**Is this role a commissionable / sales incentive based position**

No