Customer Service Representative: Hybrid Platform
hace 6 días
**Why Kyndryl**
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
**Your Role and Responsibilities**
Responsible for the attention of Incidents, Changes and Service Requirements on the Intel infrastructure, following the ITIL methodology.
Plan and execute patches on VmWare & Windows servers.
Perform Health Checking on VmWare & Windows computers.
Correct desviations and vulnerabilities detected onVmWare & Windows equipment.
Prepare work plans, managerial and technical reports on compliance with operating standards and configurations of operating systems, and hardware in charge.
Carry out analysis of the capacity and demand of the technological infrastructure in charge, generating solutions and recommendations.
Carry out other functions related to or complementary to the position assigned by their immediate Leader.
**Required Technical and Professional Expertise**
Responsible for the attention of Incidents, Changes and Service Requirements on the Intel infrastructure, following the ITIL methodology.
Plan and execute patches on VmWare & Windows servers.
Perform Health Checking on VmWare & Windows computers.
Correct desviations and vulnerabilities detected onVmWare & Windows equipment.
Prepare work plans, managerial and technical reports on compliance with operating standards and configurations of operating systems, and hardware in charge.
Carry out analysis of the capacity and demand of the technological infrastructure in charge, generating solutions and recommendations.
Carry out other functions related to or complementary to the position assigned by their immediate Leader.
**Preferred Technical and Professional Experience**
Yes
**Required Education**
Bachelor's Degree
**Preferred Education**
Bachelor's Degree
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Other things to know**
**Primary Job Category**
Technical Specialist
**Role (Job Role)**
Customer Service Representative
**Employment Type**
Full-Time
**Contract Type**
Fixed Term - Long Term
**Position Type**
Early Professional
**Travel Required**
No Travel
**Company**
(Y052) Kyndryl Peru SRL
**Is this role a commissionable / sales incentive based position**
No
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