Empleos actuales relacionados con Technology Support Specialist - Remote - CQ Fluency Inc.
-
Senior IT Systems
hace 1 semana
Remote, Perú Lean Tech A tiempo completoJob Description Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate...
-
Technology Support Specialist
hace 2 semanas
Remote, Perú CQ Fluency Inc. A tiempo completo**Who we are** We are a rapidly growing (Inc. 5000) communications company on a global mission to improve lives. CQ stands for Cultural Intelligence and we help health focused companies to engage people from diverse backgrounds by communicating in a culturally relevant way. We translate the meaning and feeling of messages in 170 languages. Our client...
-
Customer Onboarding Specialist
hace 5 días
Remote, Perú Brokerkit A tiempo completoWe are currently looking for a Customer Onboarding Specialist to join our Customer Success team to help our customers succeed in using our software. If you can learn new technology quickly, are detail-oriented, great with data, and love training/coaching people; you might be a good match. Our company consists of team members who are within the top 1% in...
-
Payments Support Specialist
hace 4 días
Remote, Perú TripleTen A tiempo completoAt TripleTen, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and Microsoft. So far, over 5,000 students have chosen TripleTen, and...
-
Travel & Support Specialist - Emea
hace 4 días
Remote, Perú OCC247 SAC A tiempo completo**About Us** **OCC247** is an international company with a strong presence in Latin America and a proven track record in the US and European markets. Specializing in **Customer Experience** and **Talent Acquisition**, we pride ourselves on fostering an environment where teamwork and enjoyment are at the heart of our daily operations. Our client is a...
-
HR Specialist
hace 4 días
Remote, Perú Paired A tiempo completoWe are currently looking for an experienced HR Specialist to join our team at Paired. As an HR Specialist, you will be responsible for overseeing human resources activities and programs for our remote workforce. Your role will involve working closely with employees and leadership to ensure a positive and productive work environment. **Responsibilities**: -...
-
Customer Support Lead Latam
hace 4 días
Remote, Perú TripleTen A tiempo completo**TripleTen** _is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack...
-
Customer Support Specialist
hace 2 semanas
Remote, Perú Torrero A tiempo completoWelcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...
-
IT Support Assistant
hace 1 semana
Remote, Perú Kreato Global A tiempo completo**About Us** At **Kreato Global**, we provide high-quality language solutions, including Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), and American Sign Language (ASL) services. We work with leading Language Service Providers to eliminate communication barriers around the world. **Position Overview** **Responsibilities** -...
-
Support Analyst
hace 2 semanas
Remote, Perú Busbud A tiempo completoWho we are? Founded in 2011, Betterez is a venture-backed B2B SaaS for sales and inventory management, helping to digitize the ground travel/transportation industry. Based in Toronto, we have clients, partners, and employees in 10+ countries. We collaborate with ground travel operators such as intercity carriers, mid and long-distance buses, airport...
Technology Support Specialist
hace 4 horas
**Who we are**
We are a rapidly growing (Inc. 5000) communications company on a global mission to improve lives. CQ stands for Cultural Intelligence and we help health focused companies to engage people from diverse backgrounds by communicating in a culturally relevant way. We translate the meaning and feeling of messages in 170 languages. Our client portfolio consists of fortune 500 companies in the healthcare and life science industries.
**Who we need**
**What we need you to do**
- Help oversee CQ’s Zendesk ticket system by handling Tier 1 tech support requests and triaging Tier 2 and Tier 3 to applicable team members
- Respond to new tickets according to internal SLA’s. Provide internal and external diagnostic support for end users.
- Assist team members, vendors and customers to solve tech issues quickly
- Onboard new employees, facilitate the employee separation process and update of internal records/checklist.
- Administer Plunet and memoQ instances including password resets, creating new user accounts, updating pricelists and other administrative tasks.
**What we need you to have**
- Experience with Microsoft Outlook admin, Azure remote desktops and Plunet is ideal
- Ability to gain quick fluency on technologies used by clients in various industries
- Ability to trouble shoot technical issues
- Desire to drive process and efficiency improvements
- Bachelor’s degree from an accredited institution
- Strong presentation, organizational and clear communication skills
- Exceptional work ethic, passion, integrity, mission-driven, positive attitude, and self
- starter
**What is our culture**
Exceptional. Different. Compassionate. Fun. Happy
CQ fluency is a “people centric” company. We not only value our clients and vendors, we also value and love our employees. Our team is passionate, energetic, and possesses exceptional skill sets. We know our team is our #1 asset and we are committed to their professional growth. We foster a dynamic environment where employees are empowered to exceed our expectations to drive their careers forward. Our employees are passionate and build strong relationships with each other and our clients. Our environment is collaborative, casual, and FUN
CQ fluency values and supports individuals with diverse background and abilities. We provide reasonable accommodations to employees with disabilities. We are committed to creating and maintaining an inclusive work environment.
nwSo4aVZaI
