Travel & Support Specialist - Emea

hace 2 días

Remote, Perú OCC247 SAC A tiempo completo

**About Us**

**OCC247** is an international company with a strong presence in Latin America and a proven track record in the US and European markets. Specializing in **Customer Experience** and **Talent Acquisition**, we pride ourselves on fostering an environment where teamwork and enjoyment are at the heart of our daily operations.

Our client is a fast-growing technology company that provides innovative travel management solutions for businesses. They combine smart tools with excellent customer service to help companies streamline their travel operations.

**About the Role**

We are looking for a **Travel & Support Consultant** to join our client’s customer support team and help deliver outstanding service to customers across EMEA. If you have a passion for helping people, strong communication skills, and ideally experience in the travel industry, this is your opportunity to be part of an innovative and dynamic company.

**Responsibilities**
- Create new bookings using Sabre GDS and other booking platforms
- Assist clients with travel bookings, changes, and inquiries (experience with **Sabre GDS** is a plus)
- Manage and update customer information in CRM platforms
- Resolve customer issues promptly and ensure a high level of satisfaction
- Collaborate with internal teams to improve processes and customer experience

**Requirements**:

- **Fluent English** (written and spoken) - C1 level or above
- Minimum **2 years of experience in customer service**:

- Proven experience working with **CRM platforms**:

- Experience in the **travel industry** is a plus
- At least 2 years experience with the Sabre GDS booking system
- Strong communication, problem-solving, and multitasking skills
- Excellent attention to detail Ability to work independently and remotely in an international team

**What We Offer**
- Fully remote position - work from anywhere within EMEA time zones
- 1 month as freelance, then possibility to enter to planilla
- **S/ 2,400 fixed monthly salary + up to S/ 400 in performance bonuses**:

- Possibility of extra benefits after 1 year of work
- Monday to Friday schedule: 9:00 am - 6:00 pm (Peru Time)
- Supportive and collaborative work environment
- Opportunities for professional growth

**Furniture needed for home office**:

- At least an i3 processor (PC or laptop)
- At least 8 gig Ram (PC or laptop)
- Windows 10 or higher
- USB Headset with mic
- Good internet connection and speed

Tipo de puesto: Tiempo completo

Sueldo: S/.2,400.00 - S/.2,800.00 al mes

Pregunta(s) de postulación:

- Do you have at least 2 years experience with Sabre GDS?
- Do you have at least 2 years experience with CRM platforms?

Experiência:

- Servicio al Cliente: 2 años (Obligatorio)
- la industria del Turismo: 2 años (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo remoto

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