Travel & Support Specialist - Emea

hace 8 horas


Remote, Perú OCC247 SAC A tiempo completo

**About Us**

**OCC247** is an international company with a strong presence in Latin America and a proven track record in the US and European markets. Specializing in **Customer Experience** and **Talent Acquisition**, we pride ourselves on fostering an environment where teamwork and enjoyment are at the heart of our daily operations.

Our client is a fast-growing technology company that provides innovative travel management solutions for businesses. They combine smart tools with excellent customer service to help companies streamline their travel operations.

**About the Role**

We are looking for a **Travel & Support Consultant** to join our client’s customer support team and help deliver outstanding service to customers across EMEA. If you have a passion for helping people, strong communication skills, and ideally experience in the travel industry, this is your opportunity to be part of an innovative and dynamic company.

**Responsibilities**
- Create new bookings using Sabre GDS and other booking platforms
- Assist clients with travel bookings, changes, and inquiries (experience with **Sabre GDS** is a plus)
- Manage and update customer information in CRM platforms
- Resolve customer issues promptly and ensure a high level of satisfaction
- Collaborate with internal teams to improve processes and customer experience

**Requirements**:

- **Fluent English** (written and spoken) - C1 level or above
- Minimum **2 years of experience in customer service**:

- Proven experience working with **CRM platforms**:

- Experience in the **travel industry** is a plus
- At least 2 years experience with the Sabre GDS booking system
- Strong communication, problem-solving, and multitasking skills
- Excellent attention to detail Ability to work independently and remotely in an international team

**What We Offer**
- Fully remote position - work from anywhere within EMEA time zones
- 1 month as freelance, then possibility to enter to planilla
- **S/ 2,400 fixed monthly salary + up to S/ 400 in performance bonuses**:

- Possibility of extra benefits after 1 year of work
- Monday to Friday schedule: 9:00 am - 6:00 pm (Peru Time)
- Supportive and collaborative work environment
- Opportunities for professional growth

**Furniture needed for home office**:

- At least an i3 processor (PC or laptop)
- At least 8 gig Ram (PC or laptop)
- Windows 10 or higher
- USB Headset with mic
- Good internet connection and speed

Tipo de puesto: Tiempo completo

Sueldo: S/.2,400.00 - S/.2,800.00 al mes

Pregunta(s) de postulación:

- Do you have at least 2 years experience with Sabre GDS?
- Do you have at least 2 years experience with CRM platforms?

Experiência:

- Servicio al Cliente: 2 años (Obligatorio)
- la industria del Turismo: 2 años (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo remoto



  • Remote, Perú OCC247 SAC A tiempo completo

    **OCC247** is an international company with a strong presence in Latin America and a proven track record in the US and European markets. Specializing in **Customer Experience** and **Talent Acquisition**, we pride ourselves on fostering an environment where teamwork and enjoyment are at the heart of our daily operations. Our client is a fast-growing...


  • Remote, Perú Voxidea-Stafi A tiempo completo

    Ready to grow your career from home? Your future begins here. Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.based companies. **What You’ll Do**: - Serve as the primary point of contact between executives, employees, clients, and external partners. - Manage executives’ calendars, schedule...

  • IT Support Specialist

    hace 2 semanas


    Remote, Perú Workana A tiempo completo

    Full-time | Remote | CST Coverage We’re a remote-first infrastructure company (~100 employees) looking for an IT Support Specialist (Level 2) to strengthen our Managed Services team. You’ll be providing support to US-based clients across industries like healthcare, helping keep their systems secure, reliable, and efficient. **What You’ll Do**: -...


  • Remote, Perú Coastline Equity A tiempo completo

    **Summary & Objectives** The Human Resources Specialist will support the Chief Administrative Officer (CAO) in various human resources activities such as recruitment, team member relations, training & development, benefits administration, and talent management. The HR Specialist will play a key role in contributing to Coastline Equity's success as we...

  • CRM and IT Help Desk

    hace 5 días


    Remote, Perú MyVA Support A tiempo completo

    **We’re Hiring: CRM & IT Support Specialist** Are you a **tech-savvy problem solver** with a passion for **CRM systems, marketing automation, and IT support**? Do you thrive in dynamic environments where technology, customer experience, and business growth come together? At **GOA-TECH**, we’re looking for a **CRM & IT Support Specialist** to join our...


  • Remote, Perú Neo Group A tiempo completo

    **Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.** We are...


  • Remote, Perú TripleTen A tiempo completo

    At TripleTen, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and Microsoft. So far, over 5,000 students have chosen TripleTen, and...


  • Remote, Perú Natural Cure Labs A tiempo completo

    **Customer Service and Operations Specialist** **Company**: Natural Cure Labs **Location**: Remote **Reports to**: CEO -------------------- - **Role Overview**: We need a “jack of all trades” to support immediate operational and customer service needs and grow with the company. This is not your standard admin or customer support role. You will be...


  • Remote, Perú Teem A tiempo completo

    We are seeking an Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for ensuring a smooth and seamless onboarding experience for our clients. Your main duties will include providing training and guidance to clients, assisting with the setup and configuration of our products/services, and resolving any issues or...


  • Remote, Perú Betmaster A tiempo completo

    Welcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...