Process Implementation Coordinator
hace 1 semana
Process Implementation Coordinator Objetivo del Puesto Monitorear la calidad y consistencia de la información registrada en los sistemas Corporativos, consolidando y analizando datos para generar reportes y alertas de mejora. Brindar apoyo operativo en el uso de herramientas tecnológicas, coordinar la atención de incidencias internas bajo la dirección del Process Implementation Manager. Responsabilidades Supervisar y verificar la calidad de la información registrada por las áreas usuarias en el ERP (CargoWise), asegurando consistencia y correcto uso de los campos. Extraer, consolidar y analizar los datos ingresados en CargoWise para la elaboración de reportes operativos y dashboards. Reportar desviaciones, errores de registro o incumplimiento de estandarización a las áreas responsables y al Process Implementation Manager. Proponer ajustes o recomendaciones para mejorar la calidad de los registros y la eficiencia en la carga de información. Brindar soporte operativo básico a los colaboradores en el uso de herramientas, accesos y funcionalidades del sistema. Apoyar en la entrega de equipos tecnológicos y asegurar el correcto registro de asignación a los usuarios. Coordinar, bajo la dirección del Process Implementation Manager, la atención de incidencias y requerimientos de TI con las áreas internas correspondientes. Documentar incidencias, movimientos de equipos, cambios en acceso y reportes emitidos. Reportar avances, hallazgos y recomendaciones directamente obtenidas en auditorías internas al Process Implementation Manager. Participar en iniciativas de estandarización y mejora continua impulsadas por la gestión de procesos. Requisitos Experiencia trabajando con sistemas ERP. Conocimientos en Excel Avanzado, Power BI Avanzado y de preferencia CargoWise Habilidades analíticas y de resolución de problemas. Capacidad para trabajar de forma independiente y como parte de un equipo. Habilidades de comunicación escrita y verbal. Conocimiento en la elaboración de reportes y dashboards.
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