Sales Support Representative

hace 2 semanas

Lima, Perú Caterpillar Financial Services Corporation A tiempo completo

Career Area: Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

At Caterpillar, you build what matters—whether it's the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, meeting the demand for energy—and that work is powered by our people, which is built through diversity, aiming to achieve the best results.

If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respects differences and believes in employee's potential, this is the right place We consider in all positions people with disabilities, diverse gender, culture, labor unions, political beliefs, ethnicity, religion, age, generation, race, nationality and sexual orientation.

* This position will be allocated in Cusco, Perú.

Job Description:
Supports day-to-day sales activities by providing information and assistance to customers and internal organizations.

What you will do:

• Answer inquiries and resolve problems regarding products and services via calls, email or internet chat.

• Review and prefilter credit structures for retail customers.

• Perform contract administration support and resolve contract-related issues.

• Develop new prospects, establish customers, and find opportunities to introduce an organization's products and services.

What you will have:

Customer Focus and Industry Knowledge: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Knowing how to negotiate is crucial for reaching beneficial agreements, including understanding the client's needs.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Basic Requirements:

Intermediate key credit analysis knowledge
Bachelor's degree, preferably in Business or Industrial Engineering or equivalent degree desired. Experience in Financial Industry.

English Intermediate.

2-3 years in Sales or Customer Service.

Top candidates will also have:

English Advanced.

Experience with Cat Dealers.

Experience in Bank Industry (medium or large companies).

Posting Dates: marzo 14, 2025 - marzo 23, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.


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