Field Staff Ica

hace 7 días


Lima Metropolitana, Perú INSIGHT Consultoría S.A.C. A tiempo completo

Contract for Start or Increase of Activity

02/Jan/2025

Full time

Importante empresa se encuentra en la búsqueda de una persona responsable de asistir a los usuarios durante el proceso de escaneo, explicando el uso del aplicativo y asegurando que comprendan el protocolo a seguir. Además, que maneje y mantenga el equipo, garantizando su correcto funcionamiento. Debe verificar que todos los usuarios sigan el proceso de escaneo de acuerdo con las normas establecidas, manteniendo una actitud respetuosa, imparcial y profesional en todo momento, sin ofrecer trato preferencial.

Para cubrir el puesto de: FIELD STAFF

REQUISITOS:
  1. Gozar de buena salud física y mental.
  2. Conocimiento básico en tecnología y uso de aplicaciones en smartphones.
  3. Capacidad para comunicar instrucciones de manera clara y efectiva.
  4. Habilidad para resolver problemas técnicos básicos relacionados con el equipo.
  5. Buena disposición para trabajar en equipo y cumplir con los protocolos establecidos.
  6. Habilidades de atención al cliente, empatía y capacidad para guiar a los usuarios sin dar preferencia a nadie.
  7. Responsabilidad, puntualidad y actitud cordial.
  8. Imagen profesional y actitud respetuosa en todo momento.
RESPONSABILIDADES:
  1. Realizar chequeos diarios del equipo, asegurando su buen estado, batería cargada, conexión a internet y actualización de software.
  2. Informar al supervisor sobre la necesidad de actualizar el equipo al finalizar el turno, si es necesario.
  3. Guiar a los usuarios en el proceso de escaneo, asegurándose de que comprendan y sigan correctamente el procedimiento.
  4. Verificar que los usuarios cumplan con los requisitos establecidos (por ejemplo, ser mayores de edad) antes de proceder con el escaneo.
  5. Garantizar que todos los usuarios sean tratados de manera imparcial, sin ofrecer preferencias, y mantener una actitud amable y profesional en todo momento.
  6. Supervisar el cumplimiento de los protocolos establecidos, reportando cualquier incidencia o incumplimiento al supervisor.
  7. Realizar el proceso de escaneo de acuerdo con las normativas, asegurando que se cumpla correctamente con el procedimiento.
  8. Mantener una imagen profesional y cuidar el uniforme y aspecto personal, mostrando respeto hacia los usuarios.
  9. Responder de manera clara y efectiva las consultas de los usuarios sobre el proceso de escaneo y el uso del aplicativo, sin manipular los dispositivos de los usuarios.
  10. Informar al supervisor sobre cualquier duda o incidencia que no pueda ser resuelta en el momento.
OFRECEMOS:
  1. Recibo por honorarios (periodo de prueba de 3 meses)
  2. Horario Rotativo: de lunes a domingo de 10 a.m a 3 p.m. / de lunes a domingo de 3 p.m. a 8 p.m. (1 día de descanso)
  3. Salario: S/ 1200
  4. Lugar de trabajo: Sede Ica
  5. Dirección: Lima 438
Requirements

Junior High School

About INSIGHT CONSULTORIA CLINICA Y ORGANIZACIONAL
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