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Area SPA Manager Peru

hace 4 meses

Lima, Perú Belmond A tiempo completo

Belmond te ofrece ser parte de una colección de hoteles, safaris, trenes y cruceros fluviales de lujo a nível mundial, con buen clima laboral, todos los beneficios de ley y beneficios corporativos únicos en el campo.
Nos encontramos en la búsqueda de "Area Spa Manager Peru ” en Belmond Perú.

**Principales Funciones**:

- Supervisar las operaciones de Spa y de las tiendas en todas nuestras unidades de negocio en Perú, lo que incluye: Salas de Terapia, Recepción de Huéspedes, Wellness, Spa, etc.
- Participar activamente en el establecimiento y cumplimiento de los objetivos anuales y KPIs de su área.
- Participar en la preparación del presupuesto anual y es responsable de asegurar el cumplimiento.
- Participar activamente en el alcance de los objetivos del Spa, comunicar la estrategia y los objetivos de gestión a los jefes de departamento y al personal de línea y garantizar su aplicación.
- Controlar los gastos de funcionamiento, supervisar el presupuesto anual y las previsiones, revisar los estados financieros mensuales, implementar el control de inventario y los procedimientos de compra.
- Establecer asociaciones beneficiosas con todos los proveedores de productos, equipos y suministros que incluyan precios competitivos, asistencia técnica, programas de formación y promociones conjuntas.
- Actualizar la oferta de productos de spa en función de las tendencias globales actuales de los clientes y del sector, anticipándose a tendencias futuras en el mercado.
- Trabajar estrechamente con el departamento de ventas y marketing para garantizar la venta cruzada y el marketing del Spa con los huéspedes de grupos y clientes externos.
- Mejorar la experiência de los clientes, aumentar la base de clientes habituales y crear experiências de bienestar que se ajusten a los intereses y níveles superen las expectativas de los huéspedes.
- Revisar los comentarios y quejas de los huéspedes con el equipo de liderazgo y asegurar que se tomen las medidas correctivas adecuadas y la solución de las quejas o sugerencias del servicio con una comunicación abierta y clara.

Según ley N° 29973 "Ley General de la Persona con Discapacidad" no distinguimos personas con habilidades especiales.
“Se tendrán en cuenta para el empleo todos los solicitantes calificados, independientemente de la raza, color, religión, sexo, expresión o identidad sexual, orientación sexual, país de origen, genética, discapacidad o edad”.

**Requirements**:
**Educación**: Licenciado

**Profesión**: Administración, Gestión Hotelera.

**Nível de inglés**: Avanzado

**Office**: Intermedio - Avanzado

**Experiência mínima**: 3 años en puestos de Jefatura

**Benefits**:
Bonificación anual según resultados financieros y personales.

Descuentos y noches "complimentary" en nuestras propiedades y servicios alrededor del mundo.
Pertenecer a una empresa multinacional de productos y servicios de lujo.