Field Services Engineer
hace 5 meses
**Descripción de puesto**
Atender oportunamente y con estándares de calidad y excelencia los requerimientos del portafolio John Crane de sus clientes en sitio, excediendo las expectativas del usuario en campo. Tener disponibilidad permanente teniendo en cuenta los procedimientos establecidos en el manual de procedimientos de calidad y las normas de seguridad industrial.
**Deberes y Responsabilidades**
- Conocer, interiorizar y aplicar la misión, visión, principios, valores y planes de desarrollo para lograr un comportamiento coherente al acoger y aplicar políticas de John Crane.
- Responsable directo del uso correcto de las máquinas y elementos de seguridad exigidos en el taller para el personal asignado y visitantes autorizados.
- Responsable del uso de los elementos, insumos y maquinaria del taller sean para trabajos de John Crane o autorizados.
- Recibir, analizar, codificar, procesar y archivar en el sistema las solicitudes de trabajo recibidas y demás procedimientos como Back Up.
Dar seguimiento a la ejecución de las solicitudes de trabajo de fabricación o reparación de acuerdo a prioridades asignadas, o a la fecha de entrada de la orden, como Back Up.
- Revisar, verificar y procesar las solicitudes de evaluación y reparación de sellos mecánicos.
- Participar activamente en el análisis de fallas y su calificación. - Suministrar información necesaria y requerida para el análisis del control estadístico de los procesos y trámites administrativos del Centro de Servicios, como Back Up. - Realizar inspección de sellos mecánicos defectuosos, detectar la falla y preparar informe de análisis de falla, diligenciando, archivando copia y tramitando original oportunamente del formato existente.
- Brindar apoyo técnico a los clientes utilizando los estándares, planos de instalación y cualquier otra información requerida que no sea catalogada como confidencial por la empresa.
- Conocer suficientemente el portafolio de servicios y productos de la empresa. - Presentar informes solicitados por la empresa oportunamente. - Mantener excelentes relaciones con el cliente interno y externo.
- Tener disponibilidad para realizar desplazamientos de Asistencia Técnica en campo en la locación de los clientes.
- Realizar montaje de Sellos Mecánicos
- Realizar Instalación y Adecuación de Planes API Realizar Visitas a campo para Levantar isométricos de tubería y listado de Instrumentación para instalación de Plan API
**Diversidad e Inclusión**
**El individuo**
Educación / Formación: Ingeniería Mecánica o Técnico Mecánico
Experiência laboral: 5 años de experiência en mantenimiento de equipos rotantes y sistemas de transmisión de potencia (deseable)
Conocimientos /Habilidades: Conocimientos básicos sobre armado y desarmado de máquinas, específicamente equipos rotantes (bombas, acoplamientos) Lectura e interpretación de planos y especificaciones
Manejo de PC Conocimiento y manejo de instrumentos de medición (micrómetro, calibre, etc.)
Idioma: Inglés Intermedio
Disponibilidad: Full Time
**Acerca de Smiths**
En Smiths aplicamos tecnología de punta para diseñar, fabricar y entregar soluciones innovadoras líderes en el mercado que satisfagan las necesidades cambiantes de nuestros clientes y toquen la vida de millones de personas todos los días. Somos un FTSE100, negocio global de alrededor de 14,600 colegas, con sede en 50+ países. Nuestras soluciones tienen un impacto real en las vidas de todo el planeta, permitiendo la industria, mejorando la atención médica, mejorando la seguridad, avanzando la conectividad y dando soporte a nuevos hogares. Nuestros productos y servicios a menudo son críticos para las operaciones de nuestros clientes, mientras que nuestra tecnología patentada y nuestros altos níveles de servicio ayudan a crear una ventaja competitiva. Damos la bienvenida a colegas con una mente curiosa, que están contentos con la responsabilidad, disfrutan de un desafío y se sienten atraídos por la idea de trabajar en un negocio con una historia de innovación de casi 170+ años y cinco divisiones globales, todos expertos en su campo
**Acerca de John Crane
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