Corporate IT Engineering Supervisor

hace 6 meses


Lima, Perú Qualifacts Systems, LLC A tiempo completo

**Summary of the Corporate IT Engineering Supervisor**
We are looking for a technical hands-on supervisor to provide direction, guidance, and mentoring to the IT Engineering staff across our enterprise. Your team will help develop and implement new systems and automated solutions to enable company employees to support their customers, install, upgrade, and troubleshoot hardware and software systems and provide a technical escalation path to our internal Helpdesk team members.

To excel in this role, you must have extensive experience with Windows Workstation, Office 365 Administration, a general understanding of cloud computing, and a passion for coming up with creative solutions to technical problems. Your objective is to enable your team to provide technical solutions to business problems so that our employees can succeed in their daily tasks.

**Responsibilities for the Corporate IT Engineering Supervisor**
- Provide hands-on technical assistance to the rest of the Engineering team
- Support and remove blockers from IT staff
- Provide pointers, guidance, and technical coaching to staff to help them research and discover solutions to problems
- Responsible for assuring internal escalations are provided efficient and timely support
- Partner with the LATAM-NA and APAC IT Helpdesk Manager to find big wins - things that can be implemented, changed, or automated to reduce ticket volume and increase our customer’s experience
- Contributes to departmental productivity and development objectives by participating in Sprints and completing projects as assigned
- Manages the IT Engineering staff including consultation on performance evaluations, promotions and hiring
- Ensures that decisions made by IT Leadership team are continually carried out
- Provides leadership by projecting a positive, supportive attitude

**Qualifications of the Corporate IT Engineering Supervisor**
- High School Diploma or GED
- 3 years’ work experience designing and administering Office 365
- 3 years’ work experience supporting Microsoft Windows Workstation & Server required; 7 years preferred
- Experience with cloud or SaaS platforms
- Experience leading a team or project.
- Lead or supervisory experience preferred

**Knowledge, Skills, and Abilities of the Corporate IT Engineering Supervisor**
- Knowledge of network and system security best practices
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
- Able to communicate in English
- Good attention to detail, including effective communications and ability to manage multiple, competing priorities simultaneously
- Determined to succeed
- Approachable, open, and consultative
- Exceptional customer service aptitude



  • Lima, Perú ADVISOR IT S.A.C A tiempo completo

    En ADVISOR IT S.A.C, estamos buscando un profesional dedicado y con habilidades técnicas para desempeñar el cargo de Técnico de Soporte IT en nuestra sede de Arriola. Esta oportunidad ofrece la posibilidad de trabajar en un equipo dinámico y desarrollar tus habilidades en tecnología de información.Sobre el Cargo:Como Técnico de Soporte IT, serás...


  • Lima, Perú AyniTech A tiempo completo

    **Requirements**: - Completed studies (Telecommunications, Systems, Electronics, or other IT related careers) - At least 6 months experience in: - Customer Service, Service desk and/or Access Management - Remote technical support. - Ticket and Documentation platforms. - Availability to work rotating schedules. - Manage corporate access or terminations. -...

  • National Sales Manager

    hace 6 meses


    Lima, Perú Corporate Services A tiempo completo

    National Sales Manager Perú. (Lima Based) This is a great choice for an ambitious doer, maker and innovator. We are looking for a great team player Responsabilities: Implement, manage and control the sales strategy for PERÚ Lead and implement the strategies to increase sales Define activities that will increase market share, numeric distribution and...


  • Lima Metropolitana, Perú Mondelez International A tiempo completo

    Project Engineering Manager Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You plan, develop and execute capital projects by supporting technical developments, feasibility perspectives of engineering-related activities in supply chain and capital expense project execution to...


  • Lima, Perú Otte Polo Group A tiempo completo

    **IT Help Desk Technician - Native - Bilingual** **The Otte Polo Group is a business group in the tech support, call center, and fulfillment industries. We operate in the U.S., Ukraine, Nicaragua, and Peru. Our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.** **Are you looking to grow professionally? Are you passionate...


  • Lima, Perú Otte Polo Group A tiempo completo

    The **Otte Polo Group** is a business group in the tech support, call center, and fulfillment industries. We operate in the U.S., Ukraine, Nicaragua, and Peru. Our brands include: Geeks on Site, Responsive Answering Service, and Phase V Fulfillment. Are you looking to grow professionally? Are you passionate about innovative business models and quality...


  • Lima, Perú Mondelēz International A tiempo completo

    Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You plan, develop and execute capital projects by supporting technical developments, feasibility perspectives of engineering-related activities in supply chain and capital expense project execution to support...

  • Product Manager

    hace 6 meses


    Lima, Perú IT DISTRIBUTION SA A tiempo completo

    **Requirements**: - Advanced English. - Technical/University Studies: Business Administration, Marketing, Systems Engineering, Industrial Engineering or related careers. - Minimum 2 year experience in the workplace as a Product Manager or Channel Sales. - Desirable work experience in the field IT (Information Technology) or related. - Previous experience in...


  • Lima, Perú ADVISOR IT S.A.C A tiempo completo

    Descripción del puestoEn ADVISOR IT S.A.C., estamos en busca de un profesional titulado o ingeniero con especialidad en sistemas, computación e informática o ingeniero de sistemas para incorporarse a nuestro equipo en Lima y contribuir al desarrollo de nuestros servicios de soporte técnico.Habilidades técnicas requeridasNivel intermedio en Word, Excel,...


  • Lima, Perú Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **_Data Engineering Team Lead_** **(515)** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: As a Data Engineering Team Lead, you will be responsible for leading a team of skilled data engineers while...

  • IT Consultant

    hace 6 meses


    Lima, Perú Multiplica Talent A tiempo completo

    ¡Multiplica Talent, te está buscando! Somos una consultora especializada en ofrecer las mejores oportunidades laborales al mejor talento digital del mercado. Tenemos 20 años de experiência reclutando a personas capacitadas, innovadoras y con ganas de crecer para nuestros clientes. Actualmente colaboramos con empresas en LATAM, USA y Europa y contamos con...


  • Lima, Perú Fortinet A tiempo completo

    The Systems Engineering Team Lead will coordinate and manage a group of Systems Engineers assigned to pre-sales activities. Oversees the department responsible for supporting the sales team in providing technical knowledge to clients, evaluating the client’s existing systems and needs to make recommendations on products or services. **Specific SE Team...


  • Lima, Perú Hilton A tiempo completo

    Supervisor de Mantenimiento Supervisor de Mantenimiento is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** Supervisor de Mantenimiento are responsible for all maintenance issues...

  • Supervisor SAP

    hace 7 meses


    Lima, Perú IT DATA CONSULTING SAC A tiempo completo

    Somos IT DATA CONSULTING, una empresa dedicada a desarrollar y brindar soluciones informáticas con amplia experiência en el sector de banca, retail, industrial y otros. En esta oportunidad nos encontramos en la búsqueda de un Supervisor SAP - FICO. **Requisitos**: - Título universitario o bachiller en alguna carrera relacionada (Finanzas,...


  • Lima, Perú Hunt Consolidated, Inc. A tiempo completo

    We are seeking a Senior Level Infrastructure Engineer to help us maintain, modernize and transform our Core compute, Storage and Data Protection platforms. This position will be primarily focused on Core Infrastructure systems, architecture, and designs regarding modern management of Cisco Flashstack, Cisco UCS, Pure Storage, Cohesity Data Protection,...


  • Lima, Perú Hilton A tiempo completo

    Supervisor de Mantenimiento is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** Supervisor de Mantenimiento are responsible for all maintenance issues within the hotel, daily...

  • IT Operations Manager

    hace 6 meses


    Lima, Perú Qualifacts Systems, LLC A tiempo completo

    **We Make a Difference** **Qualifacts** is a leading provider of behavioral health, rehabilitative and human services software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Our comprehensive portfolio, including the **CareLogic**, **Credible**, and **InSync** platforms, span and serve...


  • Lima, Perú ABB A tiempo completo

    **Intern - Engineering Student**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This...

  • IT Quality Engineer

    hace 1 mes


    Lima, Perú Atlas Technica A tiempo completo

    **Position Name**:Quality Control Engineer **Reports to**:Project Engineering Manager **Location/Type**: Peru, Remote **Status**: Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception...


  • Lima, Perú Emerson A tiempo completo

    Specific Responsibilities - Planning & Administration _ - Provide information and assist IT Service Delivery Supervisor when requested - Follow and enforce Emerson policies regarding IT management, security, standards and procedures - Assists users with business proposal generation, regarding our standards and policies - IT Infrastructure & Support: _ -...