Customer Experience Specialist

hace 1 semana


Lima, Perú BRIYA PERU SAC A tiempo completo

We are looking for a Customer Relations Specialist

**Key Responsibilities**:

- Answer incoming phone calls and provide the best feedback to the customer
- Communicates with customers through various channels
- Acknowledges and resolves customer complaints or confusion
- Keeps record of customer interactions, comments, and complaints
- Monitors and troubleshoots customer issues over the phone
- Request replacement hardware from manufacturers and works with project coordinator to schedule truck rolls

**Qualifications**:

- A minimum of 2 years of professional experience in customer service.

**Skills**:

- Excellent problem-solving and analytical abilities.
- Strong communication skills, with the ability to collaborate effectively in a team environment.

**Benefits**:

- Complete Peruvian Payroll
- Health Insurance
- Hybrid work

**Salary**: S/.1,700.00 - S/.2,500.00 per month

Application Question(s):

- Pretensiones Salariales

**Language**:

- English (preferred)



  • Lima, Perú BRIYA PERU SAC A tiempo completo

    We are looking for a Customer Relations Specialist **Key Responsibilities**: - Answer incoming phone calls and provide the best feedback to the customer - Communicates with customers through various channels - Acknowledges and resolves customer complaints or confusion - Keeps record of customer interactions, comments, and complaints - Monitors and...


  • Lima Metropolitana, Perú Royal Caribbean Group A tiempo completo

    About the Role:We are seeking a highly motivated and organized Guest Services Officer to join our team. As a key member of our guest services team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience onboard. Main Responsibilities:Ensuring that all guest requests are handled...


  • Lima, Perú Sagan A tiempo completo

    **Position: Customer Experience Associate** **Location**:Remote (MST Timezone) **Work Schedule**:Monday to Friday, 8:00 AM to 4:00 PM (MST) **About Us**: Our company is a leading provider of high-quality trailers, committed to delivering exceptional customer service. We are currently seeking a dedicated Customer Experience Associate to join our team...


  • Lima, Perú Archstone LATAM A tiempo completo

    **Customer Support Specialist** Dealius is the industry leader within CRE Tech providing an enterprise-based solution for commercial real estate brokerages to manage transactions, back-office and create a seamless and paperless platform for managing cashflows and key business drivers. **Here’s what you’ll be doing**: - Work with the service team to...


  • Lima Metropolitana, Perú Infobip A tiempo completo

    As a Customer Success Specialist at Infobip, you will drive revenue growth and profitability for our business while enhancing customer satisfaction and retention. You will work closely with internal teams and valued clients to deliver exceptional service and seamless customer experiences.Key ResponsibilitiesServe as the primary point of contact and trusted...


  • Lima, Perú Tribal Credit A tiempo completo

    **Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...


  • Lima, Perú Prometeo Talent A tiempo completo

    We are currently hiring an Customer **Onboarding Specialist** to join our **Sales Department.** The purpose of this role is to ensure a successful onboarding for new clients as they transition from prospective customer to paying customer. This is the most important phase of the customer lifecycle, and the **Customer** **Onboarding Specialist** is...


  • Lima, Perú BRIYA PERU SAC A tiempo completo

    En Briya estamos en búsqueda del mejor talento para cubrir la posición de Customer Relations Specialist **Responsibilities**: - Answer incoming phone calls and provides the best feedback to the customer - Communicates with customers through various channels - Acknowledges and resolves customer complaints or confusion - Keeps record of customer...


  • Lima, Perú Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Lima Metropolitana, Perú ABB A tiempo completo

    A career as a Technical Operations Specialist at OCC247 offers a unique opportunity to join a dynamic team dedicated to delivering exceptional customer experiences.We are seeking a skilled and detail-oriented professional to provide technical support to our clients and interpreters, ensuring seamless interactions and resolving technical issues...


  • Lima, Perú Bionic Talent A tiempo completo

    **About the client**: Our client is a leading law agency based in the USA. They specialize in helping lawyers harness the power to grow their practices and reach their goals. **About the role**: As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary...


  • Lima, Perú ALOHAS A tiempo completo

    **THE ROLE** We are looking for a Customer Service Specialist, to work for a leading Fashion Brand headquartered in Barcelona during outside office hours, in the evenings and at weekends. The Customer Service Representative will be responsible for providing an excellent customer service experience to clients through different contact channels, in order to...


  • Lima, Perú ALOHAS A tiempo completo

    **THE ROLE** We are looking for a Customer Service Specialist, to work for a leading Fashion Brand headquartered in Barcelona during outside office hours, in the evenings and at weekends. The Customer Service Representative will be responsible for providing an excellent customer service experience to clients through different contact channels, in order to...

  • Customer Service

    hace 3 semanas


    Lima, Perú HumanCentric A tiempo completo

    You Will Be Responsible For_ - Providing high quality, customer-focused service by solving customer problems quickly and efficiently; - Engineer solutions by providing instruction and education to customers, Ordering replacement products, and processing refunds and exchanges; - Triaging and escalating customer needs and requests as needed; - Systematizing...


  • Lima Metropolitana, Perú e2open A tiempo completo

    About E2opene2open is a leading provider of connected supply chain solutions, enabling businesses to optimize their operations and improve performance. Our platform is powered by a network of over 400,000 partners, offering unparalleled visibility and control throughout the supply chain.Our MissionWe are committed to delivering enduring value for our...


  • Lima Metropolitana, Perú FORTEL CUSTOMER EXPERIENCE A tiempo completo

    Empresa 100% peruana con 20 años de experiencia brindando servicios de Customer Service & BPO a las empresas líderes del rubro de Telecomunicaciones, Banca, Finanzas, Consumo Masivo, Educación, Salud, entre otros.Descripción del PuestoSe busca un Reclutador/Reclutadora con experiencia en Contact Center para unir nuestra equipo en FORTEL CUSTOMER...


  • Lima, Perú Remoteco A tiempo completo

    **PLEASE APPLY THROUGH THIS LINK**: Vivant is a hospitality and property technology ("Prop Tech") company that aims to provide traveling professionals, digital nomads, and experience seekers with beautiful places to stay in the best and most happening locations. We pride ourselves on authentic hospitality and are deeply committed to creating positive...


  • Lima Metropolitana, Perú CARRILLO ROYALTY A tiempo completo

    Who We AreWe are a digital health company that is committed to making a positive impact on people's lives. We believe in innovation, collaboration, and continuous improvement.Job SummaryWe are seeking an experienced Senior Product Manager to join our team in Lima, Peru. As a key member of our Product Team, you will collaborate closely with the Director of...


  • Lima Metropolitana, Perú FORTEL CUSTOMER EXPERIENCE A tiempo completo

    Buscamos un Reclutador/Reclutadora con experiencia en Contact Center para unirse a nuestro equipo en FORTEL CUSTOMER EXPERIENCE. En esta posición, serás responsable de realizar publicaciones en diversas plataformas de bolsas laborales, entrevistar a candidatos y seleccionar al mejor talento para nuestras necesidades.Bienestar y DesarrolloPertenecer a una...

  • Customer Experience Lead

    hace 2 semanas


    Lima, Perú Culqi A tiempo completo

    **Ubicación** Lima - Perú**Trabajo** Tiempo Completo**Salario** Sin especificar **Sobre el aviso**: - Publicado: Hace 12 horas **Salario**: Sin especificar **Localización**: Lima **Descripción**: Somos Culqi una compañía peruana del grupo Credicorp que busca romper las barreras tradicionales de pago e impulsar a los negocios a atreverse a más y...