Customer Experience Specialist

hace 7 meses


Lima, Perú BRIYA PERU SAC A tiempo completo

We are looking for a Customer Relations Specialist

**Key Responsibilities**:

- Answer incoming phone calls and provide the best feedback to the customer
- Communicates with customers through various channels
- Acknowledges and resolves customer complaints or confusion
- Keeps record of customer interactions, comments, and complaints
- Monitors and troubleshoots customer issues over the phone
- Request replacement hardware from manufacturers and works with project coordinator to schedule truck rolls

**Qualifications**:

- A minimum of 2 years of professional experience in customer service.

**Skills**:

- Excellent problem-solving and analytical abilities.
- Strong communication skills, with the ability to collaborate effectively in a team environment.

**Benefits**:

- Complete Peruvian Payroll
- Health Insurance
- Hybrid work

Pay: S/.2,000.00 - S/.2,500.00 per month

Application Question(s):

- Pretensiones Salariales

**Language**:

- English (preferred)



  • Lima, Perú BRIYA PERU SAC A tiempo completo

    We are looking for a Customer Relations Specialist **Key Responsibilities**: - Answer incoming phone calls and provide the best feedback to the customer - Communicates with customers through various channels - Acknowledges and resolves customer complaints or confusion - Keeps record of customer interactions, comments, and complaints - Monitors and...


  • Lima Metropolitana, Perú Tbwa ChiatDay Inc A tiempo completo

    CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of...


  • Lima, Perú CookUnity A tiempo completo

    CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of...


  • Lima, Perú Archstone LATAM A tiempo completo

    **Customer Support Specialist** Dealius is the industry leader within CRE Tech providing an enterprise-based solution for commercial real estate brokerages to manage transactions, back-office and create a seamless and paperless platform for managing cashflows and key business drivers. **Here’s what you’ll be doing**: - Work with the service team to...


  • Lima, Perú FORTEL CUSTOMER EXPERIENCE A tiempo completo

    Oferta de trabajo: Ejecutivo de PortabilidadFORTEL CUSTOMER EXPERIENCE, empresa líder en el sector de servicios de atención al cliente, se encuentra en la búsqueda de un Ejecutivo de Portabilidad para nuestros clientes de Claro Perú.CAMPAÑA: PORTABILIDAD CLARO PERÚHORARIO FIJO: Lunes a Sábado: 9:00 am hasta 6:00 pm (8 horas laboradas + 1 hora de...


  • Lima, Perú FORTEL CUSTOMER EXPERIENCE A tiempo completo

    Oferta de trabajo: Ejecutivo de PortabilidadFORTEL CUSTOMER EXPERIENCE, empresa líder en el sector de servicios de atención al cliente, se encuentra en la búsqueda de un Ejecutivo de Portabilidad para nuestros clientes de Claro Perú.CAMPAÑA: PORTABILIDAD CLARO PERÚHORARIO FIJO: Lunes a Sábado: 9:00 am hasta 6:00 pm (8 horas laboradas + 1 hora de...


  • Lima, Perú Sagan A tiempo completo

    **Position: Customer Experience Associate** **Location**:Remote (MST Timezone) **Work Schedule**:Monday to Friday, 8:00 AM to 4:00 PM (MST) **About Us**: Our company is a leading provider of high-quality trailers, committed to delivering exceptional customer service. We are currently seeking a dedicated Customer Experience Associate to join our team...


  • Lima, Perú BRIYA PERU SAC A tiempo completo

    En Briya estamos en búsqueda del mejor talento para cubrir la posición de Customer Relations Specialist **Responsibilities**: - Answer incoming phone calls and provides the best feedback to the customer - Communicates with customers through various channels - Acknowledges and resolves customer complaints or confusion - Keeps record of customer...


  • Lima, Perú Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Lima, Perú Bionic Talent A tiempo completo

    **About the client**: Our client is a leading law agency based in the USA. They specialize in helping lawyers harness the power to grow their practices and reach their goals. **About the role**: As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary...


  • Lima, Perú ALOHAS A tiempo completo

    **THE ROLE** We are looking for a Customer Service Specialist, to work for a leading Fashion Brand headquartered in Barcelona during outside office hours, in the evenings and at weekends. The Customer Service Representative will be responsible for providing an excellent customer service experience to clients through different contact channels, in order to...


  • Lima, Perú ALOHAS A tiempo completo

    **THE ROLE** We are looking for a Customer Service Specialist, to work for a leading Fashion Brand headquartered in Barcelona during outside office hours, in the evenings and at weekends. The Customer Service Representative will be responsible for providing an excellent customer service experience to clients through different contact channels, in order to...

  • Customer Service

    hace 2 semanas


    Lima, Perú HumanCentric A tiempo completo

    You Will Be Responsible For_ - Providing high quality, customer-focused service by solving customer problems quickly and efficiently; - Engineer solutions by providing instruction and education to customers, Ordering replacement products, and processing refunds and exchanges; - Triaging and escalating customer needs and requests as needed; - Systematizing...


  • Lima, Perú Udalenno A tiempo completo

    We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...


  • Lima, Perú EnerGym A tiempo completo

    **Salary**: $1,000 per month **Hours**: 8 hours per day **Work Arrangement**: Hybrid model with **3 days remote** and **2 days in-office** **Payment**:Payment will be made via **PayPal** **About Us** We specialize in providing comprehensive software solutions for fitness centers and gyms. Our platform enables gym owners to streamline their operations,...


  • Lima, Perú Marriott International, Inc A tiempo completo

    Numéro de l'Emploi 24181358 Catégorie d'Emploi Rooms & Guest Services Operations Lieu Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru AFFICHER SUR LA CARTE Horaire Full-Time Situé à distance ? N Mutation? N Type de Poste Non-Management Notre travail ne se limite pas à offrir à nos clients un enregistrement et un départ sans...


  • Lima, Perú Marriott International, Inc A tiempo completo

    **Numéro de l'Emploi** 24100035 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Courtyard Lima Miraflores, Calle Schell No 400, Lima, Peru, Peru AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos clients un...


  • Lima, Perú Culqi A tiempo completo

    **Ubicación** Lima - Perú**Trabajo** Tiempo Completo**Salario** Sin especificar **Sobre el aviso**: - Publicado: Hace 12 horas **Salario**: Sin especificar **Localización**: Lima **Descripción**: Somos Culqi una compañía peruana del grupo Credicorp que busca romper las barreras tradicionales de pago e impulsar a los negocios a atreverse a más y...


  • Lima, Perú OCC247 SAC A tiempo completo

    OCC247 is an international company focused on Customer Experience. Teamwork and fun are at the heart of our daily work. We are a global outsourced service company. Offering customer service agents, training, consulting, and technology tools implementation. This time we are looking for a Bilingual Customer Support Specialist - SaaS to join our team! **Key...

  • A/r Specialist

    hace 7 meses


    Lima, Perú Gracemark A tiempo completo

    Accounts Receivable Specialist will process and monitor compliance with collection processes and policies; ensuring it is done in a timely manner, also, analyze and reconcile customer accounts, identifying discrepancies and resolving billing issues. And, detect, analyze and verify economic, financial, or any other type of risks. - **Responsibilities**:_ -...