Manager Communications
hace 3 meses
Habitat for Humanity International (HFHI) seeks a **Manager for Communications and Knowledge**
**Management in the LAC** region to enhance housing market initiatives for the Terwilliger Center for Innovation
in Shelter (TCIS). This role involves **implementing TCIS’s market influence strategy** through strategic
communications and knowledge management, as well as **coordinating research efforts to address affordable**
**strategic planning skills,** along with a deep understanding of the LAC housing landscape. This role reports to
the Regional Director LAC with cross-functional reporting to the Market Influence team. The goal is to connect
with the Market Influence Team and programmatic priorities, improving the quality and effectiveness of
TCIS’s research and targeting knowledge gaps in affordable housing.
- **Essential Duties and Responsibilities**:
**Develop and implement a cohesive Market Influence and Communications Strategy for TCIS regional**
**operations in LAC (35%)**:
- Create and implement a strategic communications plan that aligns with TCIS Market influence
objectives and support programmatic teams in the LAC region
- Develop and maintain a stakeholder map of influential entities and individuals in the LAC market, ensuring alignment with the Market Influence agenda
- Leverage and align communications assets and knowledge products and messaging across TCIS by liaising with communications and MEAL colleagues worldwide.
- Interpret Terwilliger Center research, programming, and expertise for strategically important audiences
- Identify and utilize appropriate communications channels to effectively deliver Terwilliger Center content to strategically important audiences.
- Develop and track metrics to assess the progress of the Terwilliger Center communications strategy and ensure it is updated each year to reflect learnings and any relevant shifts in organizational strategy.
- Draft talking points, opinion articles and other public communications for the Terwillger Center’s Regional Director for LAC and members of HFHI’s senior leadership
- Work with the TCIS monitoring, accountability, and learning (MEAL) Associate Director and Knowledge Management Manager
- Support the collaborative design of research and clear linkages between learning and influence.
- Develop and track metrics to assess the progress of the sub-regional communications strategy and ensure it is updated each year
**Lead Knowledge Management and Learning Initiatives (35%)**:
- Develop and implement a comprehensive knowledge management strategy, that aligns with the TCIS global KM strategy, with the focus of capturing, organizing and sharing knowledge within and outside the team
- Coordinate and team learning agenda, supporting teams with developing and refining their learning questions and implementing process that support data gathering, insights and research to inform the wider TCIS learning framework
- Collaborate with the Associate Director, MEAL and Influence and KM Manager to facilitate capacity development sessions and learning materials
- Collaborate with teams to establish clear linkages between learning and influence through all programmatic activities
- Review and troubleshoot learning processes routinely and adjust strategies to support a learning-oriented culture
**Oversee the tactical communications support and business development asset requirements of TCIS in LAC (20%)**:
- Develop tools, systems and processes to ensure consistent delivery of communications support and appropriate content management, including communication support request tool and workflow, media coverage database, media prospect database, publications database, among others.
- Review Scopes of Work, Requests for Proposals, Contracts, MOUs and other relevant partnership documents to ensure communications needs and policies are appropriately and thoroughly represented.
- Review, layout and edit technical content developed by the Terwilliger Center’s program teams - including journal articles, market research, outcomes assessments and program case studies - to ensure content clarity and brand compliance.
**Ensure internal alignment across HFHI’s global communications team (10%)**:
- Develop content and help guide the presence, quality and variety of Terwilliger Center material across Habitat for Humanity’s print and digital channels, including ctivperu.org, regional and TCIS newsletters, social media etc.; contribute to content for Habitat.org and HFHI annual report as required
- Enforce brand compliance and adherence to HFHI’s communications policies, while serving as a solution-oriented partner for program teams and an internal advocate for their communications needs.
**Minimum Requirements**:
**Education**:
- Bachelor’s degree in communications, political or social science, international development, economics, urban development or related field. Master degree in related fields is a plus.
- Master degree in related fields is
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