Customer Support Specialist

hace 7 días


Lima, Perú RateHawk A tiempo completo

We are looking to hire an **Incident Resolution Manager**, who will resolve retail and corporate problems of our clients in an effective way.

Job Responsibilities:

- rapid and effective resolution of both retail and corporate clients’ problems, sent to you as requests through the CRM system;
- advising clients on all matters concerning bookings and our product;
- working in CRM systems and with our internal databases.

**Requirements**:

- knowledge of English on at least **Upper Intermediate level** (both spoken and written);
- kindness, stress-resistance, politeness and responsibility;
- ability to learn quickly and be results-focused;
- a functioning computer and microphone;
- knowledge of the travel business and booking systems;
- knowledge of German/Spanish/French/Italian on at least B2 level (as an advantage);
**Benefits**
- remote work;
- a young and active team of super specialists;
- schedule 2/2 (1 p.m. - 1 a.m. Peru time);
- salary 600 euro + till 170 euro bonus kpi;
- interesting and ambitious tasks that will take you to the next professional level;
- learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- corporate discounts on hotels and other services.



  • Lima, Perú Archstone LATAM A tiempo completo

    **Customer Support Specialist** Dealius is the industry leader within CRE Tech providing an enterprise-based solution for commercial real estate brokerages to manage transactions, back-office and create a seamless and paperless platform for managing cashflows and key business drivers. **Here’s what you’ll be doing**: - Work with the service team to...


  • Lima, Perú Bionic Talent A tiempo completo

    **About the client**: Our client is a leading law agency based in the USA. They specialize in helping lawyers harness the power to grow their practices and reach their goals. **About the role**: As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary...


  • Lima, Perú Pst A tiempo completo

    PST is seeking a highly motivated and communicative assistant to support our team in customer management.Our ideal candidate will have excellent communication skills, be able to work efficiently in a fast-paced environment, and possess strong organizational skills.The successful applicant will be responsible for creating tickets, resolving customer cases,...


  • Lima, Perú 腾达(Tenda) A tiempo completo

    Job Description:The Technical Support Specialist will play a crucial role in ensuring customer satisfaction by delivering prompt and effective technical support. This includes troubleshooting hardware and software issues, providing product training, and maintaining documentation.Requirements:Technical Skills:Familiarity with computer networking...


  • Lima, Perú 腾达(Tenda) A tiempo completo

    Company DescriptionShenzhen Tenda Technology Co,.LtdRole DescriptionThis is a full-time hybrid role located in Lima. The Technical Support Specialist will be responsible for day-to-day tasks including providing technical support, analyzing issues, assisting customers, troubleshooting problems, ensuring customer satisfaction, providing product training, and...

  • Support Specialist

    hace 3 semanas


    Lima, Perú Zento Talent Solutions SAC A tiempo completo

    Job description **Shift**:11-8 pm US CT, M-F, with the occasional weekend _(You will get alternate days off during the week you are covering the weekend shift)_ We are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for...


  • Lima Metropolitana, Perú Caterpillar A tiempo completo

    About CaterpillarCaterpillar is a world leader in the design, manufacture and sale of heavy machinery for construction, mining and energy industries. Our products are built to last, designed to perform and engineered to meet the needs of our customers.Job DescriptionWe are seeking a Sales Support Specialist to join our team. As a Sales Support Specialist,...


  • Lima Metropolitana, Perú Align A tiempo completo

    Job Description:We are seeking a Customer Support Specialist to join our team. The ideal candidate will have strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.Key Responsibilities:Provide seamless support and communication between sales representatives and clients.Ensure accuracy in client interactions...


  • Lima, Perú ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Lima, Perú Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Lima, Perú Torrero A tiempo completo

    Welcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...


  • Lima, Perú Torrero A tiempo completo

    Welcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...


  • Lima, Perú OCC247 SAC A tiempo completo

    OCC247 is an international company focused on Customer Experience. Teamwork and fun are at the heart of our daily work. We are a global outsourced service company. Offering customer service agents, training, consulting, and technology tools implementation. This time we are looking for a Bilingual Customer Support Specialist - SaaS to join our team! **Key...


  • Lima, Perú 腾达(Tenda) A tiempo completo

    Company Overview:Tengda Technology Co., Ltd is a leading provider of computer networking products. As a Technical Support Specialist, you will be part of our team that delivers exceptional customer experience.


  • Lima, Perú Torrero A tiempo completo

    Welcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...


  • Lima, Perú BRIYA PERU SAC A tiempo completo

    En Briya estamos en búsqueda del mejor talento para cubrir la posición de Customer Relations Specialist **Responsibilities**: - Answer incoming phone calls and provides the best feedback to the customer - Communicates with customers through various channels - Acknowledges and resolves customer complaints or confusion - Keeps record of customer...


  • Lima, Perú Aerial Optic A tiempo completo

    **I CARE** , Integrity, Commitment, Advocacy, Respect, Excellence. To some, these may be mere words, remnants of a time when companies embraced their history and delivered on their promises. At Aerial Optic, LLC we live these Core Values every day. **Position Description**: The Customer Service Specialist will interact with the company’s customers by...


  • Lima Metropolitana, Perú e2open A tiempo completo

    Job DescriptionE2open is a leading connected supply chain platform that enables companies to transform the way they make, move, and sell goods and services. Our SaaS platform anticipates disruptions and opportunities to help businesses improve efficiency, reduce waste, and operate sustainably.The Global Support Engineer is responsible for providing...

  • Customer Care Support

    hace 2 semanas


    Lima, Perú PST A tiempo completo

    PST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.Responsibilities: • Customer Care: Creating tickets and resolving customer cases. • Customer Communication: Providing comprehensive, seamless customer support...

  • Customer Care Support

    hace 5 días


    Lima, Perú PST A tiempo completo

    PST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.Responsibilities: • Customer Care: Creating tickets and resolving customer cases. • Customer Communication: Providing comprehensive, seamless customer support...