Customer Support Specialist

hace 7 meses


Lima, Perú RateHawk A tiempo completo

We are looking to hire an **Incident Resolution Manager**, who will resolve retail and corporate problems of our clients in an effective way.

Job Responsibilities:

- rapid and effective resolution of both retail and corporate clients’ problems, sent to you as requests through the CRM system;
- advising clients on all matters concerning bookings and our product;
- working in CRM systems and with our internal databases.

**Requirements**:

- knowledge of English on at least **Upper Intermediate level** (both spoken and written);
- kindness, stress-resistance, politeness and responsibility;
- ability to learn quickly and be results-focused;
- a functioning computer and microphone;
- knowledge of the travel business and booking systems;
- knowledge of German/Spanish/French/Italian on at least B2 level (as an advantage);
**Benefits**
- remote work;
- a young and active team of super specialists;
- schedule 2/2 (1 p.m. - 1 a.m. Peru time);
- salary 600 euro + till 170 euro bonus kpi;
- interesting and ambitious tasks that will take you to the next professional level;
- learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- corporate discounts on hotels and other services.



  • Lima, Perú Tribal Credit A tiempo completo

    **Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...


  • Lima, Perú Archstone LATAM A tiempo completo

    **Customer Support Specialist** Dealius is the industry leader within CRE Tech providing an enterprise-based solution for commercial real estate brokerages to manage transactions, back-office and create a seamless and paperless platform for managing cashflows and key business drivers. **Here’s what you’ll be doing**: - Work with the service team to...


  • Lima, Perú Bionic Talent A tiempo completo

    **About the client**: Our client is a leading law agency based in the USA. They specialize in helping lawyers harness the power to grow their practices and reach their goals. **About the role**: As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary...

  • Support Specialist

    hace 1 semana


    Lima, Perú Zento Talent Solutions SAC A tiempo completo

    Shift: 11-8 pm US CT, M-F, with the occasional weekend (You will get alternate days off during the week you are covering the weekend shift)We are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for providing technical product...


  • Lima, Perú EnerGym A tiempo completo

    **Salary**: $1,000 per month **Hours**: 8 hours per day **Work Arrangement**: Hybrid model with **3 days remote** and **2 days in-office** **Payment**:Payment will be made via **PayPal** **About Us** We specialize in providing comprehensive software solutions for fitness centers and gyms. Our platform enables gym owners to streamline their operations,...


  • Lima Metropolitana, Perú Zento Talent Solutions SAC A tiempo completo

    Shift: 11-8 pm US CT, M-F, with the occasional weekend (You will get alternate days off during the week you are covering the weekend shift). We are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for providing technical...

  • Support Specialist

    hace 7 meses


    Lima, Perú Archstone LATAM A tiempo completo

    We are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for providing technical product support to our customers by troubleshooting and resolving issues with our products when they arise. Ultimately, you will help establish our...


  • Lima, Perú Sendlane A tiempo completo

    We're looking for our next **Product Support Specialist **Contractor** based in Lima, Peru**! **Summary**: To be successful in this role, a Product Support Specialist must be a natural problem-solver who learns quickly, thinks on their feet, is self-motivated, and will go above and beyond to ensure the delivery of an excellent customer experience and...


  • lima, Perú Zento Talent Solutions SAC A tiempo completo

    Shift: 11-8 pm US CT, M-F, with the occasional weekend (You will get alternate days off during the week you are covering the weekend shift). We are seeking a skilled support specialist to join our growing organization and assist our customers with technical problems when using our products and services. You will be responsible for providing technical product...


  • Lima, Perú Preply A tiempo completo

    **At Preply, we are unlocking human potential through learning.**: We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global...


  • Lima, Perú SDZ Support Company A tiempo completo

    **SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders. Now we are looking for a Senior Shift Specialist to join our support team. We speak 20 languages and help our clients reach users' needs and help them to understand all the...


  • Lima, Perú Torrero A tiempo completo

    Welcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...


  • Lima, Perú Torrero A tiempo completo

    Welcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...


  • Lima, Perú Udalenno A tiempo completo

    We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...


  • Lima, Perú OCC247 SAC A tiempo completo

    OCC247 is an international company focused on Customer Experience. Teamwork and fun are at the heart of our daily work. We are a global outsourced service company. Offering customer service agents, training, consulting, and technology tools implementation. This time we are looking for a Bilingual Customer Support Specialist - SaaS to join our team! **Key...


  • Lima, Perú Torrero A tiempo completo

    Welcome to **Torrero**: - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number...


  • Lima, Perú Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Lima, Perú Buscojobs Perú A tiempo completo

    About UsBuscojobs Perú is a leading provider of innovative solutions in the field of technology and engineering.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. This role will be responsible for providing exceptional technical support to our customers, ensuring that they receive the highest level of service and...


  • Lima, Perú Golan SPA A tiempo completo

    Job DescriptionWe are seeking a highly skilled and motivated Patient Support Specialist to join our team at Golan SPA.About the RoleThe Patient Support Specialist will be responsible for scheduling appointments, managing phone lines, handling customer service needs, and resolving patient escalations. This role requires effective communication, multitasking,...


  • Lima, Perú ALOHAS A tiempo completo

    **THE ROLE** We are looking for a Customer Service Specialist, to work for a leading Fashion Brand headquartered in Barcelona during outside office hours, in the evenings and at weekends. The Customer Service Representative will be responsible for providing an excellent customer service experience to clients through different contact channels, in order to...