Customer Care Analyst

hace 3 meses

Lima, Perú Pluxee A tiempo completo

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract type:
Permanent Regular

Job Description:
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Customer Care Analyst
Your next challenge
Add business context
What you'll be doing:
Handles incoming interactions respecting guidelines
Generates clients feedback when needed
Work Experience Requirements:
First experience in Customer Care or possibly as receptionist or personal assistant
Education Requirements:
School education
Technical Skills:
Familiar with Customer Care tools
Familiar with digital
Behavioural Skill:
Customer focus: Building strong customer relationships and delivering customer-centric solutions
Resourfulness: Securing and deploying resources effectively and efficiently
Cultivates innovation: Creating new and better ways for the organisation to be successful
Languages:
Add language requirements
Competencies:
Adaptability (Competent)
Attention to Detail (Competent)
Communication (Competent)
Customer-Centric Mindset (Competent)
Customer Experience Management (Competent)
Multitasking and Time Management (Competent)
Pluxee Product and Market Knowledge (Competent)
Problem-Solving (Competent)
To get this challenge
Add list of interviewers.
- Video call or face to face with *Add the Name of the interviewer*
- Video call or face to face with *Add the Name of the interviewer*
- Video call or face to face with *Add the Name of the interviewer*

Your team
Add Manager's Name.
Your location
Indicate preferred location(s)
- ️ Happy at work

1) A meaningful job: Be the change Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter - a lot Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun
3) An empowering environment: Be yourself At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

  • Customer Care Analyst

    hace 2 meses

    Lima Metropolitana, Perú Pluxee A tiempo completo

    Employee Contract type: Permanent Regular Job Description: Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading...

  • Customer Care Specialist- Lima

    hace 2 meses

    Lima Metropolitana, Perú Page Mechanical Group, Inc. A tiempo completo

    CUSTOMER CARE SPECIALIST Lima, Ohio Hybrid and Great Benefits GSWO is seeking a Customer Care Specialist for our Lima, Ohio team! Our Customer Care team serves as the first point of contact for our council, navigating prospective volunteers and future girl scouts through the process of joining our organization. Our Customer Care Specialists provide call...

  • Customer Care Specialist

    hace 6 meses

    Lima, Perú Edge A tiempo completo

    At Edge, we’re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That’s why we’ve created a global HR Tech ecosystem platform that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. By...

  • Customer Care Representative

    hace 2 semanas

    Lima, Perú Tax Goddess A tiempo completo

    Seeking a detail-oriented, flexible, and motivated individual for our fast-paced team of experts. At our firm, we highly value those who demonstrate a deep commitment to their work, possess an insatiable curiosity, and continuously seek knowledge. Strong communication and active listening skills are vital to excel with us. Take the leap and become part of...

  • Customer Care QA

    hace 1 mes

    Lima Metropolitana, Perú Pacifica Continental A tiempo completo

    Nuestro cliente, una reconocida empresa global en consultoría y servicios, está en la búsqueda de un Quality Analyst especializado en procesos de voz para unirse a su equipo en el área de BPO. Responsabilidades: 1. Monitorear y evaluar las interacciones de voz entre los representantes de servicio al cliente y los clientes para asegurar el cumplimiento...

  • Asesor de Customer Care

    hace 6 meses

    Lima, Perú DHL A tiempo completo

    **Asesor de Customer Care (Tracing)** En DHL Express, nuestra visión es “Conectar a las personas, mejorar vidas”. Somos la empresa más internacional del mundo, "la gran máquina amarilla", como nos encanta llamarla. Específicamente en nuestra región de América Central y del Sur, cubrimos 15 países, desde el Parque Nacional Tikal en Guatemala,...

  • Supervisor Sr Customer Care

    hace 3 semanas

    Lima, Perú DHL Express A tiempo completo

    (2400BUM) Perú-Lima-Lima | Tiempo completo | Tiempo Definido | Mixed Shift En DHL Express, nuestro propósito es “Conectar a las personas, mejorar vidas”. Somos la empresa más internacional del mundo, "la gran máquina amarilla", como nos encanta llamarla. Específicamente en nuestra región de América Central y del Sur, cubrimos 15 países, desde...

  • Customer Success Analyst

    hace 4 meses

    Lima, Perú Apurata A tiempo completo

    Únete al equipo Apurata/aCuotaz, una empresa dinámica, diferente, que escucha y aprende de sus colaboradores. Nuestra misión es ayudar a millones de peruanos a acceder a mejores productos financieros y hemos armado un excelente ambiente de trabajo para continuar nuestro crecimiento. Nuestra empresa esta respaldada por el prestigioso fondo de inversión...

  • Customer Experience Collect Analyst

    hace 3 meses

    Lima, Perú Unilever A tiempo completo

    **Función**:Customer Experience Collect Analyst **Reporta a**: Customer Operations Senior Manager **Base**: Lima **Términos & Condiciones**: Full time ACERCA DE UNILEVER Unilever es el lugar donde puedes hacer realidad tu propósito con el trabajo que haces: crear un mejor negocio y un mundo mejor. Trabajarás con marcas que son amadas y mejorarán...

  • Customer Marketing Associate Perú

    hace 7 meses

    Lima, Perú Edgewell Personal Care Brands A tiempo completo

    Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to...

  • Customer Success Specialist

    hace 6 meses

    Lima, Perú Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...

  • Research Analyst

    hace 6 meses

    Lima, Perú Ipsos A tiempo completo

    **RESEARCH ANALYST** **Habilidades**: - Pensamiento y actitud innovadora. - Espíritu colaborativo y con orientación al trabajo en equipo. - Comunicación asertiva con diferentes perfiles y grupos de personas. - Conectar y crear valor a partir de los datos y conocimientos existentes. - Pasión y enfoque en el cliente. - Capacidad para trabajar en un...

  • Customer Support Agent

    hace 3 meses

    Lima, Perú Soom Personas A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Customer Service Representative

    hace 6 meses

    Lima, Perú Independent Recruiter A tiempo completo

    We are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...

  • Customer Service Representative

    hace 6 meses

    Lima, Perú Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...

  • Analyst, Customer Service

    hace 2 meses

    Lima, Perú Metso Outotec A tiempo completo

    Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

  • Customer Service Representative

    hace 6 meses

    Ubicación Lima, Lima, Perú Torre AI A tiempo completo

    **Requisitos**: We are looking for hundreds of customer service representatives. - Evolving the BPO services and helping with our clients´ needs to a whole new level. - Compensation: USD 3 - 5/hour. - Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...

  • (Advanced English) Customer Expert | En... Lima | Full time

    hace 2 meses

    Lima Metropolitana, Perú Teleperformance Deutschland A tiempo completo

    (Advanced English) Customer Expert | Entertainment You're the player we're missing on this TOP Team! We’re looking for an Customer Expert | Entertainment. You will be responsible for responding to customer inquiries, providing exceptional service through attentive listening, and handling sensitive customer information with care. You'll strive to...

  • Customer Service Representative

    hace 6 meses

    Lima, Perú Go Lean Health A tiempo completo

    Job Description: As a VA Customer Service Representative, you will be the first point of contact for clients and patients seeking services and assistance at the primary clinic. You will handle inquiries, provide information, and resolve issues in a courteous and efficient manner. This role requires strong communication skills, empathy, and the ability to...

  • Customer Expert I Health Care I Site Miraflores I Intermediate English I 40H

    hace 3 semanas

    Lima Metropolitana, Perú Buscojobs Perú A tiempo completo

    En Teleperformance buscamos personal que quiera formar parte de nuestro staff de CUSTOMER SERVICE en MEDICAL CARE en una de nuestras oficinas #másTOPSITEMAGDALENA! ¿Qué requisitos necesitas cumplir? - Secundaria completa. - Contar con la mayoría de edad (18 años) o más. - Documentos de identidad vigentes. - Indispensable manejo de inglés a Nivel...