Technical Support Representative

hace 1 semana


Lima, Perú SupportYourApp A tiempo completo

Are you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment?

About the Role:

We are seeking a skilled Technical Support Representative to join our team at SupportYourApp. As a key member of our global support team, you will be responsible for handling customer inquiries related to e-commerce via emails, calls, and chats.

Your Key Responsibilities:
  • Provide timely and effective support to customers regarding orders
  • Built positive and long-lasting relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Ensure secure handling of customers' sensitive information
  • Apply the latest customer happiness practices
Requirements:
  • Fluent German (C1 level minimum) and upper-intermediate English
  • At least 1 year of experience in customer support
  • Strong communication skills
  • A positive, responsible, and proactive attitude
  • A personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)


  • Lima, Perú ITT, Inc. A tiempo completo

    Resumen de Posición: Prepare competitive quotes for high and medium specification projects on time, meeting client specifications and following company internal control requirements. Enter orders according to customer specifications and terms acceptable to ITT. Provide technical support to customers, sales engineers, and sales representatives throughout...


  • Lima, Perú ITT, Inc. A tiempo completo

    Resumen de Posición: Prepare competitive quotes for high and medium specification projects on time, meeting client specifications and following company internal control requirements. Enter orders according to customer specifications and terms acceptable to ITT. Provide technical support to customers, sales engineers, and sales representatives throughout...

  • Technical Representative

    hace 2 semanas


    Lima, Perú Caterpillar A tiempo completo

    **Career Area**:Marketing / Sales / Product Support **JOB RELATED STATISTICS**: **Sales Impact**:Varies by District and Area**: **JOB DUTIES**:The key role of this second level technical service assignment is to move from learning and assisting others to fully contributing within a territory or industry.**: **The incumbent hones skills on administering...


  • Lima, Perú Ecolab Deutschland GmbH A tiempo completo

    About the Role: As a District Representative III, you will play a crucial part in our sales team, driving business growth through effective customer engagement and product knowledge. You will be responsible for identifying and pursuing new business opportunities, while ensuring excellent customer service.Responsibilities: Develop relationships with existing...


  • Lima, Perú SupportYourApp A tiempo completo

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team as an L2 Technical Support Consultant. In this role, you will provide exceptional customer support, diagnose and resolve complex technical issues, and develop and maintain back-end systems using Java/Spring Boot and MongoDB.The ideal candidate will have a strong...


  • Lima, Perú Supportyourapp A tiempo completo

    Job OverviewWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing top-notch technical support to our clients.ResponsibilitiesProvide expert-level technical support to customers via various communication channelsDiagnose and resolve complex technical...


  • Lima, Perú 腾达(Tenda) A tiempo completo

    Company DescriptionShenzhen Tenda Technology Co,.LtdRole DescriptionThis is a full-time hybrid role located in Lima. The Technical Support Specialist will be responsible for day-to-day tasks including providing technical support, analyzing issues, assisting customers, troubleshooting problems, ensuring customer satisfaction, providing product training, and...

  • Technical Support Analyst

    hace 2 semanas


    Lima, Perú 腾达(Tenda) A tiempo completo

    Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. The successful candidate will be responsible for providing expert technical support, analyzing complex issues, and ensuring customer satisfaction. This is a full-time hybrid role located in Lima, with some remote work acceptable.The ideal candidate...

  • Technical Support Expert

    hace 1 semana


    Lima, Perú 腾达(Tenda) A tiempo completo

    Job SummaryAs a Technical Support Specialist at Tenda, you will be responsible for providing technical assistance to customers, analyzing issues, and ensuring customer satisfaction. This is a full-time hybrid role that involves day-to-day tasks such as troubleshooting problems, maintaining documentation, and providing product training.About the RoleThis...


  • Lima, Perú Sendlane A tiempo completo

    We're looking for our next **Technical Support Specialist **Contractor** based in Peru**! **Responsibilities**: - Collaborate with the product development team to accurately identify and communicate user-reported issues. - Contribute to creating support documentation and tutorials with team members. **Requirements**: - Bachelor's degree in a relevant...


  • Lima, Perú Deuna A tiempo completo

    Join to apply for the Technical Support Manager role at DEUNA.About DEUNA:We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform.With our products we've consolidated hundreds of payment solutions in a single integration, harness an intuitive payment orchestration method and centralize payment...

  • Technical Support

    hace 2 días


    Lima, Perú Wakapi A tiempo completo

    **The Role**: **Responsibilities**: - Researching and identify solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...


  • Lima, Perú Evercam A tiempo completo

    This is a remote position. Evercam increases construction productivity by improving project visibility and team communications. To do this, we build tools that capture the big picture, surface the relevant details, and encourage collaboration. In short, we’re here to be useful. Founded in 2010, Evercam has now grown to a team of 100+ staff in over 10...


  • Lima, Perú Playtech A tiempo completo

    At Playtech, we're the leading platform, content and services provider in the online gambling industry. Our strategy is focused on delivering value to our stakeholders, customers, colleagues, and the environment.Job SummaryWe're seeking a skilled Technical Support Specialist to join our team. As a key member of our infrastructure team, you'll be responsible...


  • Lima, Perú Ecolab Deutschland GmbH A tiempo completo

    Job Purpose: We are looking for a skilled District Representative III to join our team. The successful candidate will be responsible for promoting our products/services, building relationships with customers, and delivering exceptional customer experiences.Key Accountabilities: Identify and pursue new sales opportunities, maintain customer relationships,...

  • Sales Representative

    hace 1 semana


    Lima Metropolitana, Perú Ecolab Deutschland GmbH A tiempo completo

    Job Summary: We are seeking an experienced sales professional to join our team as a District Representative III. In this role, you will be responsible for selling our products and services by interacting with established customers and developing new prospects.Key Responsibilities:Sell our products and services to existing and potential customersProvide...


  • Lima, Perú GSB Solutions A tiempo completo

    Important company requires: **Technical Support L3**. **General Activities** - **On-site IT support**: - Inventory management, device administration and maintenance (laptops, desktops, tablets, mobile devices, MAC devices, IHMS data collectors, etc.) - Technical support for networks and servers. - **IMAC and Break-Fix Support**: - Installation of devices...


  • Lima, Perú SupportYourApp A tiempo completo

    About the Job:We are looking for a talented Mid-Senior Level Technical Support Consultant to join our team. As an L2 Technical Support Consultant, you will work on providing exceptional customer support, developing and maintaining back-end systems, and collaborating with cross-functional teams to identify and resolve technical issues.The ideal candidate will...


  • Lima, Perú Parexel International A tiempo completo

    Job OverviewParexel International is seeking a highly skilled It Support Specialist I to join our team. As a key member of our IT department, you will be responsible for providing technical support to our clinical business users and resolving issues related to applications.Key Responsibilities- Manage problem tickets and change requests- Analyze issues and...


  • Lima, Perú Ecolab Deutschland GmbH A tiempo completo

    Role Summary: We are seeking a highly motivated and results-driven District Representative III to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to understand and apply our value proposition.Key Responsibilities: Sell our products/services to existing and new customers, provide technical...