Bilingual Executive Virtual Assistant

hace 2 meses


Lima, Perú Worldwide Recruiter A tiempo completo
Job Title: Bilingual Executive Virtual Assistant

Job Summary:
We are seeking a highly organized and proactive Bilingual Executive Virtual Assistant to join our team at CGX Virtual Solutions. As the right-hand person of the business owner, you will be responsible for the day-to-day management and administration of our short-term rental properties.

Key Responsibilities:
Act as the primary point of contact for all guest inquiries on platforms like Airbnb and VRBO, responding promptly to secure bookings.
Provide exceptional guest service by answering questions from upcoming and current guests.
Manage and adjust pricing calendars on Airbnb and VRBO to optimize bookings.
Schedule monthly cleaning services for all properties and coordinate with cleaning crews for early check-ins when possible.
Set and manage door codes for guests, ensuring a seamless check-in experience.
Oversee maintenance issues, coordinate repairs, and ensuring timely resolution.
Track pool heating requests, apply charges and manage monthly payments.
Handle all guest-related damage claims, gathering evidence, charging for damages, and following up on reimbursements.
Send friendly check-in and check-out reminders to guests to ensure a positive experience.
Maintain close communication with the property owner, providing regular updates on operations, guest experiences, and any issues that arise.

Qualifications:
Proven experience in Project management or in an administrative executive role.
Strong interpersonal and communication skills.
Bilingual in English and Spanish, with the ability to communicate clearly in both languages.
Ability to manage multiple tasks with a high level of efficiency and attention to detail.
Problem-solving skills and the ability to work independently.
Executive-level organizational and decision-making abilities.

What We Offer:
Healthy work environment
Team-oriented culture
Opportunity for professional growth
Remote workplace
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