Customer Experience Management Leader
hace 6 días
At Banyan Software, we are passionate about creating lasting change through our actions. We believe that every associate should have the opportunity to excel based on personal merit, qualifications, experience, ability, and job performance.
The Call Center Manager will play a critical role in helping us achieve this goal by leading the local team in Peru and ensuring that we maintain the highest standards of customer service and sales performance.
This is an exciting opportunity for a seasoned professional to join our team and make a meaningful impact. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
- Key responsibilities include recruiting, hiring, and training qualified support staff / supervisors, developing and managing supervisors and lead agent team as well as agent pool.
- The ideal candidate will have excellent leadership skills, strong analytical abilities, and a proven track record in managing teams and driving business results.
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