English Speaking Customer Service Agent

hace 1 día

Lima, Perú Calls Experts A tiempo completo

ENGLISH SPEAKING CUSTOMER SERVICE AGENT (Call Center REMOTE FULL-TIME
ONLY)

We have over 13 years in the Insurance market in Canada & USA and we are looking for Customer Service Agents to provide administrative support to our team while working remotely. You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.

Duties and Responsibilities:

- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records

**Requirements**:
CPU: min 4000 score AMD/i5,i7,i3 or higher with min 8GB RAM,
min Win 10/min
DSL broadband or fiber connections
- Ability to work 8-hour shifts 5d/week in EST. 10-6 pm EST mostly.
- Great command of the English Language
- Ability to handle objections, and utilize persuasive skills - easy with small talks
- Ability to thrive in fast pace virtual platform Profound work ethics
- Willingness to learn and grow

Onboarding Process:
1. Audition
2. Interview
3. Hardware checkup
4. Training sessions 2h/day/1 week
5. Onboarding

**Salary**: From S/.1,897.27 per month

**Experience**:

- Customer Service: 1 year (preferred)

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