Patient Service Representative
hace 6 días
**Location: Lima, Peru (Remote)**
**Timing: US Central Timings**
**Role and Responsibilities**:
- You will be scheduling/canceling the appointments.
- Recalling patients to schedule the future appointments.
- You would have to complete the patients file in the EMR system and upload the documents before their first appointment.
- You will be communicating with other team members to forward requests and resolve patients' concerns regards to any department.
- PSR will be the first interaction with the patient so its important to have good communication skills with a better understanding.
- Behavior should be welcoming to give them the best experience with the facility.
**Qualification**:
- Have experience for US/UK based Call Centre of HealthCare facilities.
- Should be aware of HIPPA.
- US/UK based call center for healthcare: 2 years (preferred)
- English (Compulsory)
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