Administrative Associate
hace 4 días
**Company Description**:
Baltimore’s go-to for real estate investment and property management with 10+ years of insight, delivering turnkey solutions from renovations to full-service management. We’re hiring an **Administrative Associate (Customer Service)** to manage utility setups/disconnections, billing, and owner communications for our growing portfolio.
**Salary**: $900 - $1,100 USD (monthly)
**Roles and Responsibilities**:
- **Tenant Engagement**: Main point of contact during the screening process of leasing
- **Owner Onboarding Support**: Help set up and organize new owner and property information in Buildium/Leadsimple/Google Drive
- **Owner Communication**: Share updates and respond to owner questions.
- **Tenant Screening**: Assist with landlord and employment verifications.
- **Customer Service**: Provide professional support to tenants and owners
- **Data Tracking**: Keep records and trackers accurate and up to date.
**Skills**:
- Analytical, solutions-oriented mindset with strong problem-solving skills and high attention to detail/accuracy.
- Highly organized self-starter; able to prioritize, multitask, and manage competing deadlines in fast-paced environments.
- Excellent communication and relationship-building skills, including a confident, professional phone presence.
- Customer-focused and adaptable to different personalities and situations.
- Tech-savvy: proficient with **Buildium, LeadSimple, Propertymeld, Google Drive, and Microsoft Access**.
**Qualifications**:
- Bachelor’s degree in business administration, or related field (preferred).
- 3+ years of experience in property management, Customer service, or related role
- Advanced English (written and spoken) required.
- High-speed wired internet connection (200 mbps min.)
- Windows 10/11 or Mac (4 GB RAM, Intel i5 or similar)
**Physical Setting**:Remote
**Schedule**: Monday - Friday 9:00 AM - 6:00 PM EST (1hr lunch)
Pay: S/.3,115.00 - S/.3,810.00 per month
**Experience**:
- admin/customer service: 2 years (required)
**Language**:
- advanced/C2 English (required)
Work Location: Remote
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