Administrative Associate

hace 5 días


Remote, Perú RS Consulting Group A tiempo completo

**Company Description**:
Baltimore’s go-to for real estate investment and property management with 10+ years of insight, delivering turnkey solutions from renovations to full-service management. We’re hiring an **Administrative Associate (Customer Service)** to manage utility setups/disconnections, billing, and owner communications for our growing portfolio.

**Salary**: $900 - $1,100 USD (monthly)

**Roles and Responsibilities**:

- Manage utility bill payments, setups, and disconnections with local providers via phone.
- Create and organize folders in Google Drive to streamline documentation.
- Audit third-party bills to ensure they align with portfolio growth.
- Handle property and business insurance
- Manage property management fees, ensuring accurate records.
- Facilitate smooth onboarding and offboarding for both properties and owners.
- Collaborate with utility providers, ensuring clear communication and timely resolutions.
- Diagnose, troubleshoot, and then effectively triage work orders to the correct vendor or our in-house maintenance team.

**Skills**:

- Analytical, solutions-oriented mindset with strong problem-solving skills and high attention to detail/accuracy.
- Highly organized self-starter; able to prioritize, multitask, and manage competing deadlines in fast-paced environments.
- Excellent communication and relationship-building skills, including a confident, professional phone presence.
- Customer-focused and adaptable to different personalities and situations.
- Tech-savvy: proficient with **Buildium, LeadSimple, Propertymeld, Google Drive, and Microsoft Access**.

**Qualifications**:

- Bachelor’s degree in business administration, or related field (preferred).
- 3+ years of experience in property management, Customer service, or related role
- Advanced English (written and spoken) required.
- High-speed wired internet connection (200 mbps min.)
- Windows 10/11 or Mac (4 GB RAM, Intel i5 or similar)

**Physical Setting**:Remote

**Schedule**: Saturday - Wednesday 9:00 AM - 6:00 PM EST (40 hours per week, with a 1-hour lunch break).

Pay: S/.3,180.00 - S/.3,890.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- administrative: 3 years (required)
- customer service: 3 years (required)

**Language**:

- advanced English (required)

Work Location: Remote



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