Customer Service Representative: Service Desk
hace 21 horas
566271BR
**Why Kyndryl**
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
**Your Role and Responsibilities**
Asegurar los SLAs de los clientes, definir planes de acción para alta demanda de solicitudes, automatización y búsqueda de autoservicio y automatización del catálogo de servicios
**Required Technical and Professional Expertise**
Experiência en Service Desk liderando equipos
**Preferred Technical and Professional Experience**
Experiência en Service Desk liderando equipos
**Required Education**
Bachelor's Degree
**Preferred Education**
Bachelor's Degree
**Country/Region**
Peru
**State / Province**
LIMA
**City / Township / Village**
Lima
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Other things to know**
**Primary job category**
Technical Specialist
**Role ( Job Role )**
Customer Service Representative
**Employment Type**
Full-Time
**Contract type**
Regular
**Position Type**
Early Professional
**Travel Required**
No Travel
**Company**
(Y052) Kyndryl Peru SRL
**Is this role a commissionable/sales incentive based position?**
No
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