Sales Operations Specialist

hace 3 días


Arequipa, Perú Emprego PE A tiempo completo

As part of our Sales Operations team as a Sales Operations Specialsit, you will work closely with Leadership, and other key stakeholders to develop and manage programs that drive organization transformation with measurable business impact. You will be involved in but not limited to the following activities:

- Be first point of contact/triage for all incoming Sales Operations Requests
- Synchronize data between Salesforce CRM and internal ERP Systems
- Provide support for data backfill stemming from consolidation and acquisition projects
- Complete small Salesforce tasks such as data imports, duplicate identification, and user creation
- Conduct User Acceptance Training for new features created by CRM Team members
- Document process changes in Sales Operations Knowledge Base
- Provide Support for all sales tools, including but not limited to: Salesforce, Salesloft, ZoomInfo, LinkedIn Sales Navigator, Patent Pilot, and many more.
- Work with Sales Operations data analyst to identify incomplete data sources
- Manage and identify warm leads stemming from the World Intellectual Property Organization’s PCT Alert database.
- Create records and set actionable tasks in Salesforce for inbound inquiries
- Provide Support for Sales/Marketing/BDR projects, such as data research and data cleansing
- Support the Sales Enablement Manager with sales tool license allocation
- Complete ad-hoc projects as requested



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