Customer Service Representative: Service Desk
hace 2 semanas
**Why Kyndryl**
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
**Your Role and Responsibilities**
1.Administración ADO
2.Soporte en las tools: ADDM (Descubrimiento), SCOM y Remedy
3.Implementación soluciones automáticas (NEXT)
4.Administración Power BI
5.Gestión de backlog Incidentes, WO y TAS de Innovation
**Required Technical and Professional Expertise**
1. Conocimiento básico de redes (Básico)
2. Experiência administración de sistemas operativos: Windows y Linux (Intermedio)
3. Experiência en administración y soporte de sistemas (intermedio)
4. Buena disposición para el trabajo en equipo (Avanzado)
5. Proactividad y muchas ganas de aprender (Avanzado)
**Preferred Technical and Professional Experience**
1. Experiência administrando alguna herramienta BMC, CA, Microsoft, otros: BMC Discovery, Remedy, UIM, APM Wily, Proactivenet, Scom, Oracle, Cloud, entre otros
2. Experiência programación/scripting, como: python, java, php o powershell
**Required Education**
Bachelor's Degree
**Preferred Education**
None
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Other things to know**
**Primary Job Category**
Technical Specialist
**Role (Job Role)**
Customer Service Representative
**Employment Type**
Full-Time
**Contract Type**
Fixed Term - Long Term
**Position Type**
Early Professional
**Travel Required**
No Travel
**Company**
(Y052) Kyndryl Peru SRL
**Is this role a commissionable / sales incentive based position**
No
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