Customer Service Representative: Hybrid Platform

hace 1 semana

Lima, Perú Kyndryl Peru SRL A tiempo completo

**Your Role and Responsibilities**
- Gestionar y ejecutar cambios de las aplicaciones en los ambientes de certificación y producción.
- Coordinar y planificar los cambios de forma diaria para su ejecución.
- Coordinaciones con el cliente para programar cambios en los diferentes ambientes de las aplicaciones.
- Participar en Comites de Cambios: Presentación y sustentación.
- Velar por los SLAs, SLOs, KPIs que se tiene con el cliente.

**Required Technical and Professional Expertise**
- Conocimiento y experiência en administración de Sistema Operativos: Windows y Linux.
- (Minimo: 1 año)
- Conocimiento y esperiencia en ejecutar cambios en plataforma distribuido y host (Minimo: 1año).
- Conocimientos de metodologías de gestión de proyectos e ITIL.

**Preferred Technical and Professional Experience**
- Conocimiento y experiência en administración de Sistema Operativos: Windows y Linux.
- (Minimo: 1 año)
- Conocimiento y esperiencia en ejecutar cambios en plataforma distribuido y host (Minimo: 1año).
- Conocimientos de metodologías de gestión de proyectos e ITIL.

**Required Education**

Bachelor's Degree

**Preferred Education**

None

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Customer Service Representative

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y052) Kyndryl Peru SRL

**Is this role a commissionable / sales incentive based position**

No

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