Customer Success Associate

hace 4 semanas

Lima, Perú NewHomesMate A tiempo completo

Let’s cut to the chase. We are not a traditional real estate brokerage, and that will never be our goal. We do not hire based solely on production but rather focus on the alignment of company values. Our employees are more than a number to us and we all work towards the common goal of putting the home buyer first. If this sounds like something you have been craving - a place to do what you love and help as many buyers as possible find their perfect home - then we may be the right fit for you. We want a concierge who has a passion for helping buyers and are excited to join us in building an amazing and different new construction purchasing experience for the home buyers.

**Who we are**:
NewHomesMateis a marketplace that helps home buyers find, compare, and buy new construction homes. We are driven by the goal of creating the main destination for the entire new construction process and decreasing the homeownership barrier. In doing this, we aim to accomplish our goal of providing an exceptional home-buying experience to our buyers every time. We are currently active in Austin, DFW, Houston, San Antonio, Orlando, Jacksonville and Tampa areas. Coming Soon-South Florida & Charlotte.

**What Makes a Successful NewHomesMate Customer Success Associate?**
- Understanding the Sales Process and how to create a 5 Star Experience for Buyers
- Provide exceptional customer service to our Spanish and English-speaking clients
- Timely handling of incoming requests by internal standards
- Proactively reaching out to customers and following up with them
- Setting up meetings with Sales Representatives to ensure customer needs are met
- Maintaining and updating the CRM system to provide accurate and up-to-date information for the team
- Enjoying rapid growth and change

**Benefits of being a NHM Customer Success Associate**:

- Fast growing proptech startup company with future growth opportunities
- Hands on leadership and approachability of managers and founders
- Positive, collaborative work environment and energy
- A passionate and caring team working together to solve the problems of the current new construction market
- Strong financial package
- In addition to a base salary, we provide bonuses that have the potential to double your base salary

Pay: From S/.20.00 per hour

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