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Especialista en Customer Services
hace 1 semana
Por encargo de importante empresa de insumos de pastelería fina nos encontramos en búsqueda de un Especialista en Customer Services
Funciones:
- Liderar al equipo de customer service, logrando una excelente ejecución del servicio desde la toma de los pedidos de venta hasta la entrega del producto.
- Generar espacios de innovación, para mejora de procesos, generando eficiencias, ahorros en tiempo para ejecutar de manera mas ágil los servicios y reducir la carga operativa del área.
- Realizar seguimiento a los Kpis del área, gestionándolos con el equipo.
- Esta posición también estará involucrada en la operación, y tendrá asignada una cartera de clientes a gestionar.
- Coordinación con diferentes áreas de la compañía desde el equipo comercial, hasta el equipo de transportes, para generar eficiencias en los proceso.
**Requisitos**:
- Profesional o estudiante de las carreras de administración, ingeniería industrial, marketing o afines.
- Experiência indispensable: Mínimo 2 años en posiciones similares.
- Haber manejado personal a su cargo
Conocimientos:
- Microsoft Office a nível intermedio
- Inglés intermedio.
- Deseable: Conocimiento SAP
Disponibilidad para trabajar en el distrito de Miraflores
Tipo de puesto: Tiempo completo
Salario: S/.4,000.00 - S/.4,500.00 al mes
Pregunta(s) de postulación:
- ¿Cuánto tiempo de experiência tienes en la posición?
- ¿Manejas SAP? ¿A qué nível?
- ¿Cuál es tu nível de inglés?
- ¿Cuál es tu expectativa salarial?
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