Cloud Services Account Manager

hace 6 días


Lima Metropolitana, Perú Amazon A tiempo completo

Company Overview

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The Amazon Web Services Professional Services team is a global group of experts that help customers achieve their desired business outcomes when using the AWS Cloud.

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We work closely with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our specialty practices, covering various solutions, technologies, and industries.

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About the Role

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As a ProServe Account Executive, you will be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations.

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You will work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As the customer-facing relationship owner, you will be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer sign-off of Statements of Work (SOWs).

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Key Responsibilities

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  • Leading business development efforts by engaging customers and driving high-value engagements">
  • Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts">
  • Creating proposals, securing customer sign-off on SOWs, and ensuring successful project delivery">
  • Monitoring ongoing projects to ensure delivery of agreed Customer Business Outcomes (CBOs) and maximize revenue potential">
  • Advocating for customers while balancing AWS business objectives">
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About Us

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Diversity is core to our culture at Amazon. We value diverse experiences, even if they don't fit traditional qualification profiles. We believe that an inclusive culture empowers us to deliver the best results for our customers.

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We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

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Basic Qualifications

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• 5+ years of experience in technology sales or account management

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• Experience with sales targets, business development, and driving customer satisfaction

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• Experience with cloud technologies and IT strategies

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• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

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• Ability to communicate fluently in English and Spanish, in technical and business settings (verbal and written)

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PREFERRED QUALIFICATIONS

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• Excellent communication, presentation, and negotiation skills

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• Ability to build and maintain C-level client relationships

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• Financial acumen with the ability to analyze and report on key performance metrics

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• Technical proficiency to understand and articulate AWS services and solutions

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• Strategic thinking and problem-solving skills

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• Excellent storytelling and active listening abilities

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