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Facilities Services Assistant
hace 4 semanas
Facilities Services Assistant
- Lima, PE
March 14, 2024
The Facilities Reception Services Assistant will serve as a key resource for internal and external clients in a WTW office, and will perform a combination of the following tasks: reception and conference/meeting rooms support, audio-visual equipment, collection and delivery of mail and newspaper, office supplies, document printing and binding, and other print, post and purchasing support; responding to facilities-related issues (e.g. lighting, HVAC, furniture repairs, etc.); records management, filing, records system updates, archiving, miscellaneous other duties.
**The role**
- Perform duties related to reception/switchboard, including call and visitor handling on site 5 days a week.
- Provide meeting support, e.g. ensure meeting spaces are stocked and tidy, organize catered meals and provision special equipment.
- Manage print, post and courier services.
- Oversee stationary supplies and stock levels. Place orders and maintain proper records.
- Print, bind and produce client reports/proposals/other materials in a timely and accurate manner.
- Monitor Facilities Services E-mailbox/phone/Service ticket status, and respond promptly to inquiries.
- Help maintain overall cleanliness and order of office space; ensure equipment is maintained.
- Work with building management and office management to arrange repairs and maintenance.
- Assist in coordination of workstation move and other space adjustments.
- Maintain up-to-date Emergency Procedures and business continuity documents; assist with Emergency
- Notification System tests, registrations and records.
- Assist with on-boarding of new colleagues, including IT requirements and other Service Now tasks.
- Provide colleagues with a working telephone/voice handset.
- Help manage business records, e.g. update file management systems.
- Perform other Facilities Services duties as assigned by the Facilities Services Leader/Manager
**The requirements**
- Good knowledge of Microsoft Office suite and Outlook
- 2+ years experience in a professional office environment providing general office and/or facilities support
- High School diploma, certificate or official equivalent is minimum education required
- Reception services experience
- Intermediate-Advanced English level
Equal opportunity employer
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