Customer Experience Director
hace 5 días
Are you a motivated and results-driven leader looking for a new challenge? We are seeking an experienced retail professional to fill the role of Customer Experience Director, where you will be responsible for leading a high-performing team to deliver outstanding customer service and achieve sales goals.
The ideal candidate will have a proven track record of success in retail management, with experience in leading teams, driving sales growth, and improving customer satisfaction.
We offer a competitive salary, benefits package, and opportunities for career advancement. If you are a customer-focused leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Lead a high-performing team to deliver outstanding customer service and achieve sales goals
- Develop and implement strategies to improve store performance and drive business growth
- Maintain a safe and clean store environment, adhering to all health and safety procedures
- Collaborate with other departments to ensure seamless store operations
- Provide coaching and development opportunities to employees to enhance their skills and knowledge
Requirements:
- Minimum 1 year of retail management experience, preferably in a supervisory or leadership role
- Proven track record of success in leading teams, driving sales growth, and improving customer satisfaction
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees and customers
- Able to work flexible hours, including evenings, weekends, and holidays
- High school diploma or equivalent required, associate's or bachelor's degree preferred
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