Customer Experience Director

hace 5 días


Lima Metropolitana, Perú Speedway A tiempo completo

Are you a motivated and results-driven leader looking for a new challenge? We are seeking an experienced retail professional to fill the role of Customer Experience Director, where you will be responsible for leading a high-performing team to deliver outstanding customer service and achieve sales goals.

The ideal candidate will have a proven track record of success in retail management, with experience in leading teams, driving sales growth, and improving customer satisfaction.

We offer a competitive salary, benefits package, and opportunities for career advancement. If you are a customer-focused leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Lead a high-performing team to deliver outstanding customer service and achieve sales goals
  • Develop and implement strategies to improve store performance and drive business growth
  • Maintain a safe and clean store environment, adhering to all health and safety procedures
  • Collaborate with other departments to ensure seamless store operations
  • Provide coaching and development opportunities to employees to enhance their skills and knowledge

Requirements:

  • Minimum 1 year of retail management experience, preferably in a supervisory or leadership role
  • Proven track record of success in leading teams, driving sales growth, and improving customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees and customers
  • Able to work flexible hours, including evenings, weekends, and holidays
  • High school diploma or equivalent required, associate's or bachelor's degree preferred


  • Lima Metropolitana, Perú Nomadic Agency A tiempo completo

    We are seeking a Customer Experience Director to lead our relationships with e-commerce clients, strengthen partnerships, and position ourselves as strategic partners in their business.The ideal candidate will have advanced/bilingual English, both spoken and written (mandatory), experience in managing B2B client relationships (mandatory), and a passion for...


  • Lima, Perú Oyster HR A tiempo completo

    **✨ One platform, a whole world of opportunity**: Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are _everywhere_. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care...


  • Lima Metropolitana, Perú Intrepid Experience A tiempo completo

    At Intrepid Experience, we're passionate about delivering unforgettable travel experiences. As a Travel Experience Specialist, you'll play a key role in bringing our customers' dreams to life.The Sales Journey Coordinator is responsible for crafting customized quotes and ensuring seamless delivery of services for private groups and independent travelers....

  • Customer Service

    hace 2 semanas


    Lima, Perú HumanCentric A tiempo completo

    You Will Be Responsible For_ - Providing high quality, customer-focused service by solving customer problems quickly and efficiently; - Engineer solutions by providing instruction and education to customers, Ordering replacement products, and processing refunds and exchanges; - Triaging and escalating customer needs and requests as needed; - Systematizing...


  • Lima Metropolitana, Perú FAST FINANCE SOLUTIONS A tiempo completo

    Somos Doctor Sol, una empresa del grupo financiero internacional Digital Finance International, uno de los grupos financieros digitales de mayor crecimiento en Europa, con operaciones en 15 países en el mundo.Actualmente estamos buscando a un(a) ASESOR(A) DE CUSTOMER EXPERIENCE / CONTACT CENTER que se sume a nuestro equipo.Sus principales funciones...


  • Lima, Perú Teleperformance A tiempo completo

    Company Overview:We're a global leader with an impressive presence in 95 countries. We pride ourselves on being ranked by Great Place to Work as one of the top companies, both nationally and internationally.Innovation is at our core, and we continuously push boundaries, setting new standards for excellence.Your Role:You'll be responsible for delivering...


  • Lima Metropolitana, Perú Teleperformance A tiempo completo

    Required Skills and QualificationsBachelor's degree or equivalent is not required; however, having one may be beneficial.At least three months of customer service experience is necessary.Candidates must have an advanced level of English proficiency.Available to work at our site in Miraflores and willing to work 42 hours a week (Monday-Sunday between 10 A.M...


  • Lima Metropolitana, Perú Schneider Electric Gruppe A tiempo completo

    ¿Estás buscando una nueva oportunidad como CUSTOMER DELIVERY EXPERIENCE & MONITORING COORDINATOR?Las grandes personas hacen de Schneider Electric una gran empresaCreamos tecnologías conectadas que remodelan las industrias, transforman las ciudades y enriquecen las vidas. Ayúdanos a ofrecer soluciones que garanticen que la vida está encendida en todas...


  • Lima Metropolitana, Perú Pacifica Continental A tiempo completo

    Pacific Continental CareersWe are seeking a highly motivated QA Supervisor to join our team and contribute to the delivery of high-quality interactions. The ideal candidate will possess excellent leadership skills, a passion for quality, and the ability to drive continuous improvement.Responsibilities:Lead and supervise a team of Quality Analysts, ensuring...


  • Lima, Perú Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Lima, Perú Pfizer A tiempo completo

    Objective Acts a above-brand (and possibly regional) consultant and capability builder to CBLs and CMs to support them in implementing a customer experience-centric marketing approach **Responsibilities**: - Be an expert on our customers & their needs and support brands to create an annual HCP and Patient experience strategy in partnership with Enterprise...

  • Customer Service

    hace 2 semanas


    Lima, Perú Archstone LATAM A tiempo completo

    Online customer service. We are looking for applicants with excellent communication skills and a positive attitude **Job Types**: Full-time, Contract, Permanent **Salary**: From S/.2,800.00 per month COVID-19 considerations: All positions are home office until the company sees it fit to return to the office. **Experience**: - Customer service: 2 years...


  • Lima, Perú Teads A tiempo completo

    **Customer Experience Manager** - At Teads, we think differently. We are diverse and celebrate each other at every turn. We learn quickly, evolve constantly, and innovate every day. We praise creativity and authenticity. We believe that equality in the workplace drives progress and that the sum of our parts is the glue to our whole._ - We are a collection of...


  • Lima, Perú Carestino A tiempo completo

    **Carestino** es una empresa joven, en constante crecimiento, desarrollo y expansión a todo LATAM. Actualmente estamos en la búsqueda de un **Asesor de Customer Experience.** Deberá ser capaz de asumir el pleno control de sus gestiones, teniendo iniciativa en el desarrollo de sus acciones creativas y audaces para generar resultados más eficientes....

  • Customer Care Support

    hace 5 días


    Lima, Perú PST A tiempo completo

    PST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.Responsibilities: • Customer Care: Creating tickets and resolving customer cases. • Customer Communication: Providing comprehensive, seamless customer support...

  • Customer Service

    hace 3 semanas


    Lima, Perú Archstone LATAM A tiempo completo

    Online customer service. We are looking for applicants with excellent communication skills and a positive attitude. working hours: 11:00am - 8:00pm **Job Types**: Full-time, Contract, Permanent **Salary**: From S/.3,000.00 per month COVID-19 considerations: All positions are home office until the company sees it fit to return to the...

  • Customer Service

    hace 2 semanas


    Lima, Perú Archstone LATAM A tiempo completo

    Online customer service. We are looking for applicants with excellent communication skills and a positive attitude **Job Types**: Full-time, Contract, Permanent **Salary**: From S/.2,800.00 per month COVID-19 considerations: All positions are home office until the company sees it fit to return to the office. **Experience**: - Customer service: 2 years...


  • Lima, Perú SITA Switzerland Sarl A tiempo completo

    Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** - As Customer Success Manager your primary objective will be to help SITA customers be successful through the usage of our solutions, and to ensure SITA is seen as a valued business partner. You will be accountable for...


  • Lima Metropolitana, Perú Intrepid Experience A tiempo completo

    Help shape the future of travel as an Private Group Solutions Consultant at Intrepid Experience. Our company is dedicated to inspiring, creating, sharing, and leading the best travel experiences ever – for both people and the planet.The Private Group Solutions Consultant will be responsible for developing and managing customized solutions for private...


  • Lima Metropolitana, Perú Align A tiempo completo

    Job Description:At Align, we are seeking a highly skilled Customer Experience Specialist to join our dynamic team. As a key member of our support services team, you will be responsible for providing exceptional client experiences through various communication channels.The ideal candidate will possess strong English skills and have the ability to thrive in a...