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Customer Onboarding Specialist
hace 2 semanas
**Únete al equipo de TD SYNNEX y marca la diferencia**
Estamos en búsqueda de un/a **Customer Onboarding Specialist** para unirse a nuestro equipo de** Perú.** apasionado/a por ofrecer soluciones excepcionales y con un fuerte enfoque en el servicio al cliente. En este rol, serás el primer punto de contacto para nuestros canales, gestionando procesos operativos clave y brindando soporte en el uso de nuestras plataformas.
**¿Qué harás en este rol?**
- Ser el contacto principal para resolver dudas y problemas relacionados con el registro en nuestras plataformas.
- Ofrecer soporte operativo eficiente y coordinar con equipos internos para solucionar problemas de manera ágil.
- Gestionar reportes y dar seguimiento a solicitudes en nuestras herramientas internas.
- Colaborar con el equipo para optimizar procesos y mejorar la experiência de nuestros clientes.
**Requisitos del rol**:
- ** Experiência en servicio al cliente**: Idealmente, al menos 1 año en roles similares (soporte, atención al cliente o onboarding).
- ** Habilidades interpersonales sólidas**: Capacidad para establecer relaciones positivas con clientes y equipos internos.
- ** Trabajo en equipo**: Colaborar eficazmente con colegas y diferentes áreas para resolver problemas.
- ** Manejo de herramientas básicas**: Experiência con sistemas de gestión de clientes, reportes y plataformas operativas.
- ** Adaptabilidad y flexibilidad**: Disponibilidad para ajustarse a horarios o tareas según las necesidades del equipo.
- ** Carisma y paciencia**: Esencial para mantener interacciones positivas incluso en situaciones desafiantes.
- ** Capacidad de aprendizaje rápido**: Facilidad para adaptarse a nuevas herramientas y procesos internos.
**¿Qué ofrecemos?**
- Una oportunidad para desarrollar tus habilidades en una compañía líder en tecnología.
- Ambiente de trabajo inclusivo y colaborativo.
- Plan de desarrollo profesional y aprendizaje continuo.
**Postúlate hoy y sé parte de nuestro equipo**
**Key Skills**
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for
