Service Delivery

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

A leading service company is seeking a Service Experience Advocate to ensure smooth service delivery in a remote role. You will manage the complete lifecycle of service files, coordinate with various stakeholders, and deliver exceptional customer experiences. The ideal candidate has a Bachelor’s degree, at least 5 years in service management, and strong...

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

**Title**:Admin, Service Operations **Reports to**:Team Lead, Service Operations **Type**:International Contractor, Remote **Location**:PE/Remote Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since...

Key ResponsibilitiesPlatform-Driven Service DeliveryOwn end-to-end customer outcomes across Guardian tiers, leveraging the integrated Sage + Muse + Guardian platform to achieve 99.99% uptime and continuous cost optimizationDrive automation-first operations: ensure incidents trigger AI-powered enrichment, auto-remediation attempts, and automated RCA...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

**Viseven Group** is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven's solutions are represented...

Provides CSM support for medium to large customers within an assigned region or area. - Works with internal DN product, service delivery and support teams to ensure effective support across all stages of the customer engagement lifecycle. - Serves as a primary escalation point for customer generated product, technical and related issues; addresses and/or...

Job Description: As a VA Customer Service Representative, you will be the first point of contact for clients and patients seeking services and assistance at the primary clinic. You will handle inquiries, provide information, and resolve issues in a courteous and efficient manner. This role requires strong communication skills, empathy, and the ability to...