Sales Manager
hace 3 meses
**Job Summary**
This position is responsible for obtaining profitable new engagements within new accounts using effective sales and marketing techniques. Highly skilled and experienced Commercial Manager to oversee our company's commercial operations and drive business growth, strong background in sales, marketing, and business development, with a proven track record of managing teams and achieving revenue targets
**Essential Duties and Responsibilities**:
**Sales**
- Identify client needs and propose solutions including pricing, proposal and contract documentation
- Deliver sales presentations and drive opportunities to closure
- Document opportunities in CRM
- Drive additional revenue through upsells and cross sales.
- Experience and management of bidding processes.
**Client Management**
- Develop and cultivate multi-level client relationships and communication channels
- Ensure client satisfaction with project deliverables through risk mitigation and project oversight
- Proactively identify client needs and propose solutions this involves engaging company resources, as appropriate for the customer, to be responsive to customer needs.
- Engage others in strengthening client relationships
- Oversee retention opportunities including profit maximization
**Strategic Planning**
- Develop and implement commercial strategies in line with company goals and market trends.
- Lead and manage the sales team to achieve sales targets and expand the customer base.
- Oversee the marketing actions to ensure effective promotion of products and services.
- Identify new business opportunities, negotiate contracts, and build long-term client relationships.
- Conduct market research to understand industry trends, customer needs, and competitor activities.
- Provide regular reports on commercial performance to senior management.
- Mentor commercial staff, fostering a positive and productive work environment.
- Ensure high levels of customer satisfaction through effective communication and service
**Education / Knowledge / Experience**
- Bachelor’s degree in Business Administration, Marketing, or related field.
- 8+ years travel industry experience
- Minimum of 3 years of sales and marketing experience, preferably in the travel, meetings and incentives, or technology industries
- Strong understanding of market research and data analysis
- Strong negotiation skills
- Strong network of travel industry contacts
- Proficiency in Microsoft Word, Excel and PowerPoint
- Excellent oral and written communication skills, including public speaking and presentations in English.
- Ability to travel extensively
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