Customer Experience Specialist

hace 2 semanas


Lima, Perú BRIYA PERU SAC A tiempo completo
We are looking for a Customer Relations Specialist

Key Responsibilities:

  • Answer incoming phone calls and provide the best feedback to the customer
  • Communicates with customers through various channels
  • Acknowledges and resolves customer complaints or confusion
  • Keeps record of customer interactions, comments, and complaints
  • Monitors and troubleshoots customer issues over the phone
  • Request replacement hardware from manufacturers and works with project coordinator to schedule truck rolls

Qualifications:

  • A minimum of 2 years of professional experience in customer service.

Skills:

  • Excellent problemsolving and analytical abilities.
  • Strong communication skills, with the ability to collaborate effectively in a team environment.

Benefits:

  • Complete Peruvian Payroll
  • Health Insurance
  • Hybrid work

Pay:
S/.2, S/.2,500.00 per month

Application Question(s):

  • Pretensiones Salariales

Language:

  • English (preferred)


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