Peru Operations Coordinator

hace 2 semanas

Lima, Perú G Adventures A tiempo completo

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the role

Reporting to the Regional Operations Manager, the Operations Coordinator serves the needs of G Adventures customers - internal and external. Duties will include working with suppliers and the Reservations team using efficient process and actioning any foreseeable problems. You will also need to communicate clearly and efficiently with travelers. Support for the Regional Operations Manager to ensure accuracy of product and flow of operations.

What you’ll be doing:
- Support the Global Sales and Brand teams in information-gathering and logistics related to travellers before arrival.- Assist in ensuring the G Adventures brand and other client brands are properly represented throughout the region.- Support product review and new product development.- Organise all the pre-tour information needed by the travelers : Welcome Letters/Welcome Packages, checking Good to Go, boarding passes, reconfirmation of servicesin the case they can not be performed by the CEO or there is no CEO associated with the tour.- Monitor the information in the Slack trip channel and make sure all necessary information is provided there. At the end of the trip, arcahive the trip channels as necessary.- Monitoring of incident reports as they come in, communicating with the Reservation and CEO Manager as necessary to determine if follow up is needed, and communicating with appropriate individuals to assist in issue resolution.- Coordinate with the Regional Operations Leadership team regarding last minute changes, and keep the CEO’s and providers informed.- Through a deep knowledge of the region, assist the reservation Team with solutions when new alternatives are needed to ensure a trip can run according to its itinerary.- Support the Customer Solutions team for on-tour and post-tour issues, investigating, collaborating and communicating with the stakeholders to manage situations as effectively as possible and bring them to resolution.- Assist with validations to facilitate vendor reservations in coordination with the reservations team. This includes on-tour and post tour changes where modifications to the system are needed so that invoices match the system when received. Assessment and communication of cancellation fees to Base Camp Ops. Will generally require collaboration with the buying team and negotiation with suppliers.- In case of Emergency, you might be required to assist outside of regular work hours.- To contribute to G Adventures performance by displaying a positive, enthusiastic attitude and showing support and involvement in G Adventures initiatives and activities

Desired Skills and Experience

Must Have:
- Computer skills- Highly proficient in English both written and spoken- 3+ years experience in the travel industry- Able to work on a Tuesday to Saturday work schedule- Familiarity with Regional Geography- Excellent Customer Service and Listening Skills- Problem Solving/Complaint Resolution- Decision Making Skills- Team Player, Flexible, Co-operative Approach- Self Motivated and Goal orientated- Excellent Attention to Detail, Well Organized- Positive and Innovative Attitude- Good time management skills- This role is a hybrid role based out of Peru, where a minimum number of days as set by the region, is required in the Lima office.

Nice to Have:
- Knowledge of G Adventures product in the region- Vocational Qualification related to Travel & Tourism/Business

**QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU**

What do we offer you?- Competitive salary commensurate with the role- Competitive benefits package- Birthday day off- Vacation time for you to recharge- Enhanced Parental Leave- Learning and growth opportunities- Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive

  • Peru Operations Coordinator

    hace 2 semanas

    Lima, Perú G Adventures A tiempo completo

    About UsG Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years.Our mission is simple: to change lives through travel. And not just our travelers' either. Since day one, our tours have been built to establish meaningful relationships with local...

  • Peru Operations Coordinator

    hace 2 semanas

    Lima, Perú G Adventures A tiempo completo

    About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...

  • Financial Coordinator, Peru

    hace 3 semanas

    Lima, Perú alinea international A tiempo completo

    Closing on: Apr 5, 2024 **Sigue la versión en español** **Job Title**:Financial Coordinator, Peru **Project Name**:Women as Biodiversity & Climate-Resilience Guardians in Wetland/Peatland Landscapes **Job type**:Contract **Location of Position**:Lima, Peru **Reporting to**:Field Manager, Peru **Remuneration**:In line with market rates. **Indicative...

  • Coordinator - Insurance Operations

    hace 3 semanas

    Lima, Perú Marsh A tiempo completo

    **Coordinator - Insurance Operations** **¿Qué hay en Marsh para ti?** Una empresa con una marca sólida y resultados sólidos a la altura. La oportunidad de iniciar y modelar la dirección del negocio. Oportunidad de interactuar con otras áreas del negocio de Marsh para comprender el alcance total de la relación y el servicio con el cliente. Grupos...

  • Administrative Coordinator, Peru

    hace 3 semanas

    Lima, Perú alinea international A tiempo completo

    Closing on: Apr 5, 2024 **Sigue la versión en español** **Job Title**:Administrative Coordinator, Peru **Project Name**:Women as Biodiversity & Climate-Resilience Guardians in Wetland/Peatland Landscapes **Job type**:Contract **Location of Position**:Lima, Peru **Reporting to**:Field Manager, Peru **Remuneration**:In line with market rates. **Indicative...

  • Operations Coordinator

    hace 3 semanas

    Lima, Perú Passport A tiempo completo

    **About Passport**: **About you and the role**: As Passport’s logistics grow increasingly complex, the Daily Operations team is integral in ensuring successful delivery and overseeing all the moving pieces - from pickups at our 3PL partners to final mile delivery and everything in between. In this role, you will be responsible for working with our Vendor...

  • Operations Manager Peru

    hace 3 semanas

    Lima, Perú inDrive A tiempo completo

    Remote- Full-time- Senior- We are expanding our Delivery business and we are looking for a Operations Manager to join our team! In this position you will be responsible for developing this line of service in Peru by keeping in touch with key clients and building a great customer relationship.**Responsibilities**: **What you will do**: - Onboard new...

  • Coordinator - Insurance Operations

    hace 2 semanas

    Lima, Perú Marsh A tiempo completo

    Coordinator - Insurance Operations¿Qué hay en Marsh para ti?Una empresa con una marca sólida y resultados sólidos a la altura.La oportunidad de iniciar y modelar la dirección del negocio.Oportunidad de interactuar con otras áreas del negocio de Marsh para comprender el alcance total de la relación y el servicio con el cliente.Grupos de recursos para...

  • Peru Operations Specialist

    hace 3 semanas

    Lima, Perú G Adventures A tiempo completo

    About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...

  • Operations Coordinator I

    hace 2 semanas

    Lima, Perú G Adventures A tiempo completo

    About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...

  • Sales Operations

    hace 4 semanas

    Lima, Perú Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Sales Operations & Logistics Coordinator!** **This position is open for people residing in LATIN AMERICA*** **About the company** - Our client is a global technology company providing hardware and manufacturing solutions to the cannabis industry. - The company is globally recognized for best-in-class...

  • Sales Operations Project Coordinator

    hace 3 semanas

    Lima, Perú Questel A tiempo completo

    **Questel's** mission is to facilitate the development of innovation in an efficient, safe and sustainable way. Questel provides an integrated platform of software and services to meet all needs in terms of intellectual property and innovation management. With more than 20,000 customers in 30 countries, Questel has become a world leader whose IT expertise...

  • Sales Operations Project Coordinator

    hace 2 semanas

    Lima, Perú Questel A tiempo completo

    Questel's mission is to facilitate the development of innovation in an efficient, safe and sustainable way.Questel provides an integrated platform of software and services to meet all needs in terms of intellectual property and innovation management.With more than 20,000 customers in 30 countries, Questel has become a world leader whose IT expertise is...

  • Customer Collaboration Coordinator

    hace 6 días

    Lima, Perú Kenvue A tiempo completo

    **Customer Collaboration Coordinator - Supply Chain**-2307007038W Description **CUSTOMER COLLABORATION COORDINATOR** Kenvue is currently recruiting for **Customer Collaboration Coordinator**.** This position reports into Order **Mgmt and Customer Collab Sr M**anager **and is based at LIMA -PERÚ. **Who We Are** At Kenvue, part of the **Johnson & Johnson...

  • Customer Collaboration Coordinator

    hace 2 semanas

    Lima, Perú Kenvue A tiempo completo

    Customer Collaboration Coordinator - Supply Chain WDescriptionCUSTOMER COLLABORATION COORDINATORKenvue is currently recruiting for Customer Collaboration Coordinator. This position reports into Order Mgmt and Customer Collab Sr Manager and is based at LIMA -PERÚ.Who We AreAt Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe...

  • Vp Operations

    hace 4 semanas

    Lima, Perú CSG Talent A tiempo completo

    **The Opportunity**:A junior multi-site operator in South America is currently bolstering their corporate team with a requirement for a VP Operations - Peru to run the gold sites/plants within their portfolio. **Job title**:VP Operations - Peru **Location**:Lima HQ or Remote with Site travel - Approx 50%+ **Roster**:TBC **Salary**:USD Gross salary + STIP +...

  • Operations Coordinator

    hace 3 semanas

    Lima, Perú Passport A tiempo completo

    **About Passport**: **What you'll do**: - Investigation of parcels and customer concerns through multiple avenues - Quickly learn how different systems work and how to effectively use them - Communicates effectively with Operations team members and leads - Run reports and troubleshoot issues as needed - Enter key performance indicator data accurately and on...

  • Operations Specialist

    hace 7 días

    Lima, Perú Bionic Talent A tiempo completo

    **About the client**: Our client is a leading digital marketing agency based in the USA, catering to specific and targeted clients. They are seeking a skilled Operations Specialist to oversee internal operations, streamline project workflows, and ensure seamless execution of tasks. **About the role**: As an operations Specialist, you will play a crucial...

  • Climate and Project Coordinator

    hace 3 semanas

    Lima, Perú Producers Direct A tiempo completo

    **Climate and Project Coordinator** **Peru** **Overview**: Producers Direct is an award-winning organization led by farmers, for farmers that focuses on improving the livelihoods of smallholder farmers across East Africa and Latin America. We work internationally, with a diverse international team located across Peru, Kenya, USA and UK. Producers Direct is...

  • Marine Peru Operations Senior Surveyor

    hace 1 mes

    Lima, Perú RINA A tiempo completo

    RINA is seeking a skilled Marine Peru Operations Senior Surveyor to join the team in El Callao, Peru within the Marine Americas Region Division.Our MissionTo carry out assessments and inspections of ships and marine structures during construction and operation, ensuring compliance with Class requirements, regulations, and standards.Job ResponsibilitiesAct as...