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Scale Up Recruiting Partners is a leading agency connecting businesses with top talent.
We are currently seeking a highly skilled Customer Success Manager to join our team and work closely with our clients' high-value customers.
About the Position
We're looking for someone who can manage pricing experiments, provide hands-on support, and build strong relationships with our clients.
Key Responsibilities:
- Manage Pricing Experiments: Set up new price experiments for clients, monitor performance, and share insights and updates with clients.
- Client Communication: Host regular check-in calls, provide updates, and respond to client questions.
- Onboarding Assistance: Guide new clients through technical setup and offer troubleshooting support.
Qualifications:
- Experience in Customer Support or Customer Success, preferably within SaaS.
- Technical understanding of React.js and Next.js environments.
- Advanced level of English (written and spoken) — clear, professional communication is a must.
- Strong communication skills — clear, proactive, and client-focused.
